User's Manual

54 CHAPTER 2: PRODUCT ACTIVATION
What product number is right for me?
If you have not previously purchased 3Com Network Supervisor
Advanced Package v2.0, you must order 3Com Network Director product
number 3C15500 from your reseller.
If you have previously purchased 3Com Network Supervisor Advanced
Package v2.0 and want to keep using this software on a different
workstation from 3Com Network Director then you must order 3Com
Network Director product number 3C15500 from your reseller.
If you have previously purchased 3Com Network Supervisor Advanced
Package v2.0 and no longer want to use this software, you can order
3Com Network Director product number 3C15500U from your reseller.
If you want to install the 3Com Network Director upgrade from 3Com
Network Supervisor Advanced Package v2.0 on a different workstation,
refer to “
I want to install my upgrade from 3Com Network Supervisor
Advanced Package v2.0 to 3Com Network Director on a different
workstation.” on page 55.
Key Considerations The following section contains troubleshooting information when
activating 3Com Network Director.
What if I lose my Activation Key after registration?
You can re-register your copy of 3Com Network Director to obtain your
activation key again. You will also receive an e-mail confirmation of your
activation key.
When you are re-registering the product, it is very important to enter
exactly the same user and product information during the original
registration. This includes the username, product number, serial number,
and license key. Entering different information may result in the
registration begin rejected.
How do I move my copy of 3Com Network Director to another
workstation?
If you need to move 3Com Network Director to another computer, you
must contact 3Com Customer Support to revoke the existing activation
key. The activation key will only work with the correct combination of
license key (to identify the software) and serial number (to identify the