User's Manual

Events List Components 335
once an event has been logged for an SNMP trap with a severity other
than info, the item that the event was logged for will always have
unresolved events listed for it and so will appear in the map colored either
yellow or red.
Once you have investigated such an event and are satisfied that the cause
has been resolved, you can manually change its state to resolved to
improve the accuracy of the reported state of your network.
To manually resolve an event, select it in the Event list and select Edit >
Resolve.
You can resolve multiple events in one operation by first selecting all the
events you wish to resolve and then selecting Edit > Resolve.
You can resolve any unresolved event in this manner, not just SNMP
trap-based events.
This is useful if you have, for example, investigated and taken action that
should resolve a recurring event. Rather than waiting for 3Com Network
Director to determine whether or not the event is resolved, you can
manually resolve the event. If the event is still not resolved then 3Com
Network Director will log a new event when it next detects the abnormal
network condition.
Deleting Events
If an event is of no interest to you, or you have resolved the event and no
longer require a record of it, then you may wish to delete it from the
Events list.
To delete an event, select the event you wish to delete and then select
Edit > Delete. This marks an event as requiring deletion, but does not
immediately delete it. The actual deletion of the event is performed by
the event ageing process. See “
Managing Event Ageing” on page 361
for more information on this process.
You can mark multiple events for deletion in one operation by first
selecting all the events you wish to delete and then selecting Edit >
Delete.
If you are deleting events because you are not interested in events of a
particular type then you may wish to consider disabling that type of event