HP NetServer AutoPilot Installation Guide HP Part No.
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Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of ninety (90) days from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, Customer’s remedy shall be a refund or repair.
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Technical Support Telephone Support The HP-supplied hardware and software in HP servers are covered by no-charge telephone assistance during the warranty period. In some geographic areas this telephone support is provided by Hewlett-Packard; in other areas, telephone support is provided by your reseller. For non-HP-supplied products, support numbers are included in the product documentation or are available from your reseller.
Technical Support Italian language (+31 20) 581-3338 Spanish language (+31 20) 581-3339 Other countries. For hardware service, contact your local HP office. For telephone support, contact your authorized HP reseller. Using Other Information Services Worldwide, access the HP NetServer World Wide Web home page: http://www.hp.com/go/netserver For software patches and driver updates: In the US, access the HP PC Support BBS: (408) 553-3500 Worldwide, access the HP FTP Server: ftp.netserver.hp.
Documentation HP NetServer AutoPilot includes the following documentation: • This guide, which describes how to install and use HP AutoPilot to manage your HP NetServer E Series network servers. • HP AutoPilot application on-line help. • The HP AutoPilot README file. For the client and your NetWare servers, a version of this file is available from the "HP NetServer AutoPilot" program group on your Windows client.
Contents Quick Start ...............................................................................................................1 Steps for Servers Running Novell NetWare .......................................................1 Steps for Servers Running Microsoft Windows NT.............................................2 1 Introducing HP NetServer AutoPilot ....................................................................5 Alarms List ....................................................................
Quick Start HP NetServer AutoPilot is software that notifies you of problems with your HP NetServer E Series servers. Installation has two parts: Server software and Client software. Steps for installing the software differ depending upon whether you have servers running Novell NetWare or Microsoft Windows NT. If you are an experienced network administrator, the following Quick Start procedures may be all you need to install HP AutoPilot.
Quick Start At the HP NetServer: ¨ Step 1 Restart the HP NetServer(s) When HP AutoPilot Client setup is finished, the HP AutoPilot icon appears in the display, or, in Windows 95, on the program bar. With HP AutoPilot installed and running at the client workstation, restart each installed HP NetServer. ¨ Step 2 Verify connection To complete the installation you must restart each HP NetServer on which you installed the server software.
Quick Start At the HP NetServer: Before proceeding: When HP AutoPilot Client setup is finished, the HP AutoPilot icon appears in the display, or, in Windows 95, on the program bar. However, you still need to install the Server software at each Windows NT server you want to monitor with HP AutoPilot. Be sure you have administrator privileges for those Windows NT servers. ¨ Step 1 Verify SNMP services at the HP NetServer Be sure your Windows NT server provides TCP/IP and SNMP services.
1 Introducing HP NetServer AutoPilot HP NetServer AutoPilot is a software tool you can use to monitor and manage HP NetServer E Series systems installed in a Local Area Network (LAN). HP AutoPilot Client software, in conjunction with NSA software installed on your HP NetServers, can simplify network administration.
1 Introducing HP NetServer AutoPilot By assigning a client workstation to network management, you can use HP AutoPilot to oversee all HP NetServer E Series connected on the local network. HP AutoPilot helps manage your HP NetServers by: • monitoring the operations of multiple HP NetServers—even if they are running different network operating systems. HP AutoPilot provides immediate notification of network problems. • alerting you to potential problems. Server up-time is critical to your business.
1 Introducing HP NetServer AutoPilot The HP AutoPilot Client notification advises that a change (in this case a notice of "Capacity minor level") has occurred at an HP NetServer "SEATTLE". The date and time of the alarm are also noted. NOTE If you are experienced with network installations, see the preceding "Quick Start" section for a brief outline of HP AutoPilot setup. Alarms List The table below lists the types of monitoring and alarm notifications that may be sent to your HP AutoPilot Client. Table 1.
1 Introducing HP NetServer AutoPilot NOTE For information about HP AutoPilot that was not available when this guide was published, see the HP AutoPilot README.WRI file. To view this file, click the README icon in the HP AutoPilot Program Manager Group. An Overview of Client/Server Management In a typical client/server network, the server supplies data management, and information-sharing services to multiple clients.
1 Introducing HP NetServer AutoPilot Audience Assumptions This guide is designed for the user who is familiar with installing and configuring computer and network software.
1 Introducing HP NetServer AutoPilot When ASR service is enabled, the ASR software periodically notifies the ASR hardware that the system is running correctly. When the system crashes or hangs, the ASR hardware stops receiving the OK notices and automatically initiates a system restart. NOTE In order for the ASR service to function correctly, the system must be configured to restart successfully without user intervention. Be advised, however, that not all system hangs will cause a system restart.
1 Introducing HP NetServer AutoPilot HP NetServer Software Required Minimum server software requirements include: • HP NetServer Navigator CD-ROM (included with your server) • Network operating system server software, either ◊ Novell NetWare network operating system server software v3.12, or v4.1 (including SMP, excluding SFT III) OR ◊ Microsoft Windows NT Server 3.
1 Introducing HP NetServer AutoPilot HP AutoPilot Client Software Required Minimum software requirements for proper operation of HP AutoPilot are as follows. • Microsoft Windows software: ◊ Windows for Workgroups 3.1, or 3.11, running in enhanced mode. If you plan on managing Novell NetWare servers, your Windows for Workgroups HP AutoPilot Client must be configured for NetWare network access.
2 Installing HP NetServer AutoPilot This chapter details the installation of HP AutoPilot Client and the supporting NSA server software. Be sure you have complied with the requirements for hardware and software as listed in the "Required Hardware and Software" section in Chapter 1. HP AutoPilot Client installation is performed in the context of the HP NetServer's network operating system—either Novell NetWare or Microsoft Windows NT.
2 Installing the HP NetServer AutoPilot Software Running the HP AutoPilot Client Installation Program After all applications have been closed at the client: 1. Insert the HP NetServer Navigator CD-ROM in your HP AutoPilot Client's CDROM drive, or a network-accessible CD-ROM drive. (If your client doesn't have access to a CD-ROM drive, you may make floppy masters from the HP NetServer Navigator CD.) 2. Choose Run from the Windows Program Manager File menu and enter: x:\autoplt\console\disk1\setup.
2 Installing the HP NetServer AutoPilot Software "Install HP NetServer AutoPilot Client software and NSA Server software." The second option, "Install NSA Server software only..." is provided so that you can update HP AutoPilot service. This option allows you to add HP NetServers to HP AutoPilot service that's already operational. After Setup has finished installing your HP AutoPilot Client software, AutoPilot service is automatically activated and the "HP AutoPilot" program group appears.
2 Installing the HP NetServer AutoPilot Software 4. The next step in the installation process depends on which network operating system is running on your HP NetServers. Click either NetWare or Windows NT to continue. Figure 6: Installation Depends on HP NetServer NOS Depending on the NOS you selected, installation proceeds as follows: Installing NSA Software on Your Novell NetWare Servers If the HP NetServers you want to monitor are running Novell NetWare, you are prompted to identify those servers. 1.
2 Installing the HP NetServer AutoPilot Software Figure 7: HP AutoPilot Displays Available NetWare Servers When you click Next, AutoPilot Setup copies the NSA software to each listed HP NetServer. 2. With your HP AutoPilot Client running, restart each server to complete the installation (or type nsaload). If installation was successful, HP AutoPilot displays the following message on your HP AutoPilot Client for each installed server.
2 Installing the HP NetServer AutoPilot Software Figure 8: Server Restart Message NOTE After the server files are copied, HP NetServer's AUTOEXEC.NCF file is modified so that the NSA software is loaded automatically every time your server starts. Installing NSA Software on Your Windows NT Servers If you have Windows NT servers, setup has installed HP AutoPilot Client software but you still need to install NSA server software to complete setup.
2 Installing the HP NetServer AutoPilot Software 2. After logging into the server, run File Manager, and then run the HP AutoPilot Setup program located in the following subdirectory on the HP NetServer Navigator CD-ROM: x:\autoplt\server\disk1\winnt\setup.exe where x is the CD-ROM drive containing the HP NetServer Navigator CD-ROM. NOTE If the SNMP service is running on your HP NetServer, the NSA 3.0 Setup program will detect it and stop it for you.
3 Using HP NetServer AutoPilot This chapter describes HP AutoPilot services. It assumes that you are familiar with the concepts and terminology introduced in Chapter 1, and that you have already set up the HP AutoPilot Client and installed HP AutoPilot on at least one HP NetServer E Series. Running HP NetServer AutoPilot HP AutoPilot is a service that, once installed, loads automatically whenever the HP AutoPilot Client is booted.
3 Using HP NetServer AutoPilot HP NetServer AutoPilot Notifications and Alarms The HP AutoPilot notifications and alarms are based on factory-defined error thresholds specifically set for the HP NetServer E Series. A condition change that might effect HP NetServer function is identified and briefly described on the notification screen. Alarms and notifications are triggered by changes in disk volume (capacity), Network Interface Card (NIC) status, and predictive SCSI drive failure.
3 Using HP NetServer AutoPilot Response Options HP AutoPilot provides three user options along with each notification.
3 Using HP NetServer AutoPilot - - - - HP AutoPilot Alert Information - - - - Server name: [SEATTLE] Date and time of alarm: [Wed Aug 21 11:27:50 1996 Alert string: [Capacity Warning Level] NOTE If your HP AutoPilot Client has fax origination capability, you can redirect the printed summary to a service center, or other facility by using the fax software's print-to-fax feature.
A Customizing the HP AutoPilot HP NetServer This appendix covers the procedures for a customized installation of HP AutoPilot Server software (NSA 3.0). Do not attempt to customize HP AutoPilot's NSA software unless you are a confident network administrator and understand the use of command line parameters. Installing NSA Software Agents Manually on NetWare Servers As you add or reconfigure Novell NetWare servers, you may opt to install NSA server agents on each server independently.
A Customizing the HP NetServer AutoPilot Server Software To manually install ASR for Novell NetWare: 1. Insert the HP NetServer Navigator CD-ROM in your server's CD-ROM drive, or logon to a network accessible CD-ROM drive. If you prefer, you may make floppy diskette masters of the Server Software through the HP Management Solutions menu of the HP NetServer Navigator. 2. Map a drive letter from the client to the server's SYS:\SYSTEM directory. 3. Copy the files HPASR.NLM, HPRADRV.NLM, and HPLOGAPI.
A Customizing the HP NetServer AutoPilot Server Software ASR Program Files and Parameters for Windows NT The following program files provide ASR for Windows NT: NOTE By default, the ASR driver and ASR service programs are configured in the registry to be started automatically. An administrator may change this to manual control by using the standard Windows NT Service / Driver configuration programs reached through Program Manager: Control Panel, then Service or Drivers. • ASRDEV.
A Customizing the HP NetServer AutoPilot Server Software /t Changes the ASR hardware restart time. This is the time after which the system will be automatically restarted if the ASR hardware timer is not reset by the service program. This value is preset to 600 seconds (10 minutes). In other words, if the service program is not able to execute for 10 minutes (indicating a hung system), the system will be automatically restarted by the ASR hardware.
B Glossary of Network Terminology BPS An acronym for Bits Per Second. The term BPS is used on a network as a measurement of speed or data throughput. client A computer workstation connected to a Local Area Network (LAN) that has access to resources located on another (usually more capable) computer called a server, HP NetServer, or file server. A client can request some service to be performed by another networked device. CPU An acronym for Central Processing Unit (CPU).
B Glossary HP NetServer Navigator CD-ROM A repository of software support products including setup and installation programs for HP AutoPilot. I/O An acronym for Input/Output. I/O refers to the sending and receiving of data in reference to a computer's Central Processing Unit (CPU). Peripheral devices such as disk drives and keyboards are managed via the CPU's I/O channel. LAN An acronym for Local Area Network. LANs interconnect servers, clients, and other peripheral devices such as printers.
B Glossary port An access point for connection on a computer or peripheral device that is used to send and/or receive data. protocol A set of procedures or conventions defined to facilitate the exchange of data between different kinds of computer systems, or devices. RAM An acronym for Random Access Memory. RAM is computer hardware used to temporarily store data. Computer RAM is usually composed of a number of computer chips. ROM An acronym for Read-Only Memory.
Index repairs, vii telephone support, vii A Agent installing ASR on NetWare server, 25 Alarms AutoPilot objects and alarms, described, 22 ASR loading NLM for NetWare server, 25 ASR file parameters for Windows NT, 27 ASR NLM file parameters, 26 Automatic Server Recovery loading NLM for NetWare server, 25 NLM file parameters, 26 Windows NT file parameters, 27 AutoPilot loading ASR NLM for NetWare server, 25 loading AutoPilot NLMs on server manually, 25 objects and alarms described, 22 overview, 5 starting, 2
Index S T Server management overview, 8 Server requirements for AutoPilot, 10 Starting HP NetServer Assistant, 21 Technical support, vii telephone support, vii W Windows NT ASR file parameters, 27 34
