Reference Guide CRT Monitors 5500, v72, mx704, 7500, 7550, 9500 Document Part Number: 346224-002 January 2004 This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting, regulatory notices, and technical specifications.
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated.
Contents 1 Introduction Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 2 Safety and Maintenance Guidelines Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . Important Safety Information . . . . . . . . . . . . . . . . . . Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Monitor Base . . . . . . . . . . . . . . . . . . .
Contents Monitor Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . No Signal Message . . . . . . . . . . . . . . . . . . . . . . . . . Out of Frequency Range Message. . . . . . . . . . . . . . Using the Energy Saver Mode . . . . . . . . . . . . . . . . . . . . 4–10 4–10 4–11 4–12 A Troubleshooting Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . A–1 Using the Worldwide Web. . . . . . . . . . . . . . . . . . . . . . . . A–4 Preparing to Call Technical Support . . . .
1 Introduction Your microprocessor-based, digitally controlled color monitor is a high-performance and easy-to-use product. It employs the latest on-screen menu technology.
2 Safety and Maintenance Guidelines Safety Guidelines Power Requirements A power cord is included with your monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with your monitor, refer to the “Power Cord Set Requirements” section in Appendix C. Important Safety Information Å WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature.
Safety and Maintenance Guidelines Ä CAUTION: For the protection of your monitor, as well as your computer, connect all power cords for your computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability.
Safety and Maintenance Guidelines Ä ■ Install your monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord. ■ Turn your monitor off when not in use. You can substantially increase the life of your monitor by using a screen saver program and turning off the monitor when not in use. ■ Unplug your monitor from the wall outlet before cleaning.
■ Do not place the monitor face down. Damage could result to the front panel controls or the monitor screen. Removing the Monitor Base In the event that you need to disassemble the base from the monitor, follow these instructions: 1. If you must remove the base attachment, release the catch and slide the base toward the back of your monitor. 2. Lift the base up and away from your monitor.
3 Installation Attaching the Monitor Base On some monitors, the base must be attached prior to setting up the monitor. To attach the base: 1. Align the hooks on the base with the sockets on the bottom of the monitor and attach the base.
Installation 2. Push the base toward the front of the monitor until it stops. Setting Up the Monitor Before setting up the monitor, place it in a convenient, well-ventilated location near your computer. 1. Turn off the power to your computer and other peripheral devices. 2. Connect the video cable (blue connector) 1 from the back of the monitor to the blue 15-pin connector on the back of the computer. Tighten the cable screws to secure the cable to the connector.
Installation 3. Connect the power cord 2 to the back of the monitor, then connect the power cord to a power outlet. 4. Power on your computer and monitor. your monitor fails to function properly, refer to Appendix A, ✎ If“Troubleshooting.” 5. If necessary, adjust the front panel monitor controls according to your personal preference. See “Front Panel Controls” for detailed information. Your monitor installation is now complete.
Installation Connecting the Speakers (Available with Select Models) To install the JBL or Harman/Kardon speakers: 1. Place the control speaker 1 and the other speaker 2 on either side of the monitor. 2. Attach the speaker power cable 3 to the black connector on the back of the control speaker 1, then connect the AC adapter 4 into an electrical wall outlet. 3. On the JBL speakers, insert the white connector 5 from the other speaker 2 into the white port on the back of the control speaker 1.
Installation You can attach the speakers to the monitor or place them on an even surface next to the monitor. To attach the JBL speakers to the monitor, see the following section, “Attaching the JBL Speakers to the Monitor.” Attaching the JBL Speakers to the Monitor To attach the JBL speakers to the sides of your monitor: 1. Rotate the thumbwheel, located on the side of the speaker, up to extend the speaker hook mechanism 2. Align the hooks with the slots in the monitor. 3.
Installation Using the JBL Speaker Security Lock The JBL speakers can be locked to the sides of the monitor. To use the Speaker Security Lock: 1. Grasp the front cloth-covered grill firmly at the sides and remove from the speaker, then locate the security lock screw, which can be found in the top inner corner of the speaker. 2. Attach the speaker to the side of the monitor as described in the “Attaching the JBL Speakers to the Monitor.” 3.
Installation Connecting Portable Output Devices to the JBL Speakers You can use the JBL speakers to listen to portable output devices such as MP3 players or CD players. To connect the device to the speakers: 1. Plug the cable (not included) from the output device into the Line In connector on the front of the speaker. 2. Adjust the volume controls on both the output device and the speaker until you hear sound.
4 Operation Information Files The CD-ROM included with this monitor contains two data files that must be installed onto your computer: an .INF file and an .ICM file. The .INF file designates software and defines monitor resources used by Microsoft Windows to ensure monitor compatibility with the graphics adapter in your computer. The .ICM file provides color matching consistency between your monitor screen and your printer.
Operation Front Panel Controls 5500, v72, 7500, 7550, 9500 Models Item Icon Name Select Launches on-screen displays, selects functions and adjustments, and exits menus and On-Screen Display. Left Adjustment Moves backward through menu options or decreases adjustment levels. Right Adjustment Moves forward through menu options or increases adjustment levels. Power/LED Controls power to the monitor. The LED on the power button indicates the state of the monitor.
Operation mx704 Model Item Icon Name Power/LED Controls power to the monitor. The LED on the power button indicates the state of the monitor. Select Launches on-screen displays, selects functions and adjustments, and exits menus and On-Screen Display. Left Adjustment Moves backward through menu options or decreases adjustment levels. Right Adjustment Moves forward through menu options or increases adjustment levels.
Operation On-Screen Display The On-Screen Display (OSD) adjusts the screen image based on your viewing preferences. To access the OSD, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. Press the Select button to display the On-Screen Display menu. A screen similar to this one appears. For a description of the icons that appear on the screen, see “On-Screen Display Functions” later in this chapter. all OSD features are available on all models.
Operation 4. Press the Select button on the monitor to choose the function. 5. The adjustment window displays. Press the Right-Adjustment or Left-Adjustment buttons to increase (Right) or decrease (Left) the level of adjustment. 6. Press Select to save the new adjustment. 7. To exit the On-Screen Display, select the Exit icon and press the Select button once.
Operation On-Screen Display Icons and Functions Icon 4–6 Function Description Contrast Right-Adjustment increases the contrast and Left-Adjustment decreases the contrast. Brightness Right-Adjustment increases the brightness and Left-Adjustment decreases the brightness. Horizontal Position Right-Adjustment moves the image to the right and Left-Adjustment moves the image to the left. Horizontal Size Right-Adjustment increases the horizontal size and Left-Adjustment decreases the horizontal size.
Operation On-Screen Display Icons and Functions (Continued) Icon Function Description Vertical Size Right-Adjustment increases the vertical size and Left-Adjustment decreases the vertical size. Pincushion Right-Adjustment makes the image sides convex and Left-Adjustment makes the image concave. Trapezoid Right-Adjustment adjusts the image so the top is larger and Left-Adjustment adjusts the image so that the bottom is larger.
Operation On-Screen Display Icons and Functions (Continued) Icon Function Description Parallelogram This control corrects the tilted vertical edges of the image on both sides of the screen that are in the same direction. Tilt (Rotation) Right-Adjustment tilts the sides of the image to the right and Left-Adjustment tilts the sides of the image to the left. Moire Right-Adjustment increases the Moire correction and Left-Adjustment decreases the Moire correction.
Operation On-Screen Display Icons and Functions (Continued) Icon Function Description Color Temp Right-Adjustment selects the color temperature to the right and Left-Adjustment selects the color temperature to the left. Reset This control resets the monitor to factory default values. Exit This control exits the OSD menu.
Operation Monitor Messages No Signal Message If a No Signal message displays on your monitor, check to be sure your video cable is properly connected and ensure that your computer is powered on.
Operation Out of Frequency Range Message If an Out of Frequency Range message displays on your monitor, your video resolution and/or refresh rate are set higher than the levels your monitor supports. To change the video resolution or refresh rate on your monitor, follow these steps: 1. Restart your computer. 2. Enter Safe Mode on your computer. Refer to your computer’s operating system Help for instructions on entering Safe Mode. 3.
Operation Using the Energy Saver Mode Your monitor is designed to meet strict Environmental Protection Agency (EPA) Energy Star requirements for reduced power consumption. Using a combination of hardware and software functions, this energy-saving feature allows your computer to control your monitor’s power consumption and reduce your monitor’s power state when not in use.
Operation Power Management Status for mx704/17” Series Monitors State LED Color Power Consumption Description On Blue < 100 watts Normal Operation Sleep Amber < 5 watts Monitor screen is blank. High voltage is off. Heater voltage is off. There is a brief warm-up period before returning to full power mode.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Screen is blank. Possible Cause Solution Power cord is disconnected. Connect the power cord. Power switch is off. Turn on power. Video cable is improperly connected. Connect video cable properly. Screen blanking utility is active. Depress any key on the keyboard or move the mouse. Image appears blurred, indistinct, or too dark.
Troubleshooting Problem Image is too large or too small. Image is not centered. A–2 Possible Cause Solution Monitor may have been moved or inadvertently bumped. Press the SELECT button to access the On-Screen Display. Select Degauss to activate. Hewlett-Packard suggests you not degauss more than once within a 30-minute period of time. Horizontal width may need adjustment. Press the SELECT button to access the On-Screen Display. Select H. Size to adjust as needed.
Troubleshooting Problem Possible Cause Solution “No Signal” is displayed on screen. Monitor video cable is disconnected. Connect the 15-pin monitor video cable to the computer. Be sure that the computer power is on. “Out of Frequency” is displayed on screen. Video resolution and/or refresh rate are set higher than what your monitor supports. Restart your computer and enter Safe Mode. Change your settings to a supported setting (see “Technical Specifications”).
Using the Worldwide Web Before contacting customer services, refer to the support Web site at: http://www.hp.com/support. Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
B Technical Specifications performance specifications are provided by the component ✎ All manufacturers. Performance specifications represent the highest specification of all HP’s component manufacturers’ typical level specifications for performance and actual performance may vary either higher or lower. 5500/15” Series Monitor Screen Size 15” (38 cm) visual diagonal Viewable screen size 13.8” (35 cm) Dot Pitch 0.
Technical Specifications (Continued) Max Pixel Clock 70 MHz Max. Input Signal Video RGB Analog Sync. TTL Separate Video Cable 15-pin D-sub connector Power Input Voltage Frequency 100 to 240V AC 50 +3 to 60 +3 Hz Inrush Current 30 amps @ 120V 60 amps @ 220V Power Consumption 80 W (Max.) Dimension (W x H x D) Unpacked w/attached base 14.4 x 15.7 x 16.5 inches (maximum) 365 x 400 x 418 mm (maximum) Weight 29 lb Max. 13 kg Max.
Technical Specifications v72/17” Series Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Dot Pitch 0.
Technical Specifications Weight 38 lb Max. 17 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications mx704/17” Series Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Anti-Glare Coating Dot Pitch 0.25 to 0.
Technical Specifications Weight 42 lb Max. 19 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications 7500/17” Series Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Dot Pitch 0.
Technical Specifications Weight 38 lb Max. 17 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications 7550/17” Flat CRT Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Anti-Glare Coating Dot Pitch 0.25 to 0.
Technical Specifications Weight 42 lb Max. 19 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications 9500/19” Series Monitor Screen Size 19” (48 cm) visual diagonal Viewable screen size 18” (46 cm) Anti-Glare Coating Dot Pitch 0.26 mm (Diagonal) 0.
Dimension (W x H x D) Unpacked w/attached base 17.9 x 18.5 x 18.7 inches (maximum) 455 x 470 x 475 mm (maximum) Weight 44 lb Max. 20 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Agency Regulatory Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Declaration of Conformity for Products Marked with FCC Logo, United States Only This device complies with Part 15 of the FCC Rules.
Agency Regulatory Notices Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Agency Regulatory Notices Japanese Notice Korean Notice EPA Energy Star Compliance Monitors that are marked with the Energy Star Logo meet the requirements of the EPA Energy Star program. As an Energy Star Partner, Hewlett Packard Company has determined that this product meets the Energy Star guidelines for energy efficiency. Specific details on using the Energy Saving features can be found in the energy saver or power management section of the computer manual.
Agency Regulatory Notices If you need to obtain a power cord for a different country, you should purchase a power cord that is approved for use in that country. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum of 0.
