Troubleshooting Terminal, Printer, and Serial Device Connections - Edition 5 (32022-90058)

TermDSM Messages
Appendix A
95
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 220) MESSAGE: Parity error. Time = xx msec. (TDSM 220)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 220) MESSAGE: Parity error. Time = xx msec. (TDSM 220)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 221) MESSAGE: Hardware receive overrun. Time = xx msec. (TDSM 221)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 222) MESSAGE: Framing error. Time = xx msec. (TDSM 222)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 223) MESSAGE: SIC Buffer overflow. Time = xx msec. (TDSM 223)
CAUSE: Internal error.
ACTION: Contact you HP support representative.
(TDSM 226) MESSAGE: No record separator in Vplus. Time = xx msec. (TDSM 226)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 229) MESSAGE: Read timeout (no data came back). Time = xx msec. If external loopback,
check loopback hood. If terminal loopback, check connections, terminal
configuration, etc. (TDSM 229)
CAUSE: No or too few characters came back from the loopback.
ACTION: If this is an internal loopback, this indicates a hardware problem. Contact your
HP support representative. You can obtain additional information by running the card
selftest (through the SIC subcommand of the TermDSM RESET command), the DTC
selftest, and the DTC offline diagnostics.
If this is an external loopback, check the loopback hood to verify that it is securely
connected and on the correct port.