Troubleshooting Terminal, Printer, and Serial Device Connections - Edition 5 (32022-90058)

TermDSM Messages
Appendix A
100
CAUSE: Possible hardware problem or no card is installed in that slot.
ACTION: Double check that the SIC number you specified is correct. If it is, it is likely
that the SIC is defective. Contact you HP support representative. You can obtain
additional information by running the card selftest (through the SIC subcommand of the
TermDSM RESET command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 275) MESSAGE: The loopback is too long. (TDSM 275)
CAUSE: Internal error.
ACTION: Contact you HP support representative.
(TDSM 280) MESSAGE: Dump failed. Open of DTCM failed, or DTC owned and not overridden
(TDSM 280)
CAUSE: This message is written to dump files, and never appears as an error message to
a user terminal.
If the user was informed the DTC was in use by another TermDSM (see message 35), and
the second user chose NOT to override, then this message is normal and is not cause for
alarm. Otherwise, it is indicative of an internal error
ACTION: If the problem persists, take another dump. If you are sure another user was
not involved, contact your HP support representative.
(TDSM 281) MESSAGE: Dump failed: Send or Receive of dump request failed. (TDSM 281)
CAUSE: An internal error. This message is written to dump files and never appears as an
error message to a user.
ACTION: Contact you HP support representative.
(TDSM 282) MESSAGE: Dump failed: Bad function in internal error reply to dump request.(TDSM
282)
CAUSE: An internal error. This message is written to dump files and never appears as an
error message to a user.
ACTION: Contact you HP support representative.
(TDSM 283) MESSAGE: Dump failed. Bad reply (llio) status from DTCM. (TDSM 283)
CAUSE: An internal error.
ACTION: Contact you HP support representative.
(TDSM 290) MESSAGE: Sorry, TermDSM does not provide services for the console. (TDSM 290)
CAUSE: The user entered the ldev number of the physical console for a reset or dump.
TermDSM cannot act upon the physical console port because it is not on the DTC.
TermDSM can only operate on ldev numbers and ports that are on the DTC.
Note: The discussion here is for the physical console, not a terminal which has taken
control of the logical console via the CONSOLE command.
ACTION: Contact you HP support representative.
(TDSM 303) MESSAGE: Unknown download file requested in RMP packet. (TDS M303)
CAUSE: An internal error.
ACTION: Contact you HP support representative.
(TDSM 307) MESSAGE: Boot (download) complete message received before expected. (TDSM 307)