Troubleshooting Terminal, Printer and Serial Device Connections - Edition 4 (32022-90030)

Appendix A 127

TermDSM Messages

MESSAGE: Please set up the environment for the network loopback

test on the SNP card before answering the 'How may times?'

question. (TDSM 701)

(TDSM 701) CAUSE: Supported hardware must be present and ready before the

diagnostic is run.

ACTION: Make the appropriate hardware ready and continue.

MESSAGE: Termdsm could not open the DTC manager, so the SNP

dump could not be obtained. (TDSM 720)

(TDSM 720) CAUSE: Internal error, unless another TermDSM was being run against

that same DTC and you chose not to override the other user. There is no

error in this case.

ACTION: Contact you HP support representative (if it is an internal

error).

MESSAGE: Dump fail: Send or Receive of dump request failed.

(TDSM 721)

(TDSM 721) CAUSE: Internal error.

ACTION: Contact you HP support representative.

MESSAGE: Dump failed: Bad function in reply to dump request.

(TDSM 722)

(TDSM 722) CAUSE: Internal error.

ACTION: Contact you HP support representative.

MESSAGE: Dump failed: Bad reply (llio) status from DTCM.

(TDSM 723)

(TDSM 723) CAUSE: Internal error.

ACTION: Contact you HP support representative.

MESSAGE: Timeout (no response from the network). Verify the

physical connection to the network, and ensure that the X25 address

is correctly conﬁgured. (TDSM 800)

(TDSM 800) CAUSE: A timeout occurred before TermDSM received a response from

the network.

ACTION: Make sure all physical network connections are in place. If

physical connections are OK, run NMMGR to verify that the X.25

address is correctly conﬁgured. If the problem persists, contact you HP

support representative.