SNA NRJE Node Managers Guide (30292-90007)

80 Chapter5
SNA NRJE Troubleshooting
Troubleshooting Output Routing Problems
Troubleshooting Output Routing Problems
Information to help you resolve problems you might have with output
returning from the host and being routed to an unexpected destination
is given below.
Common Routing Problem Causes
When troubleshooting any output routing problems, always double
check these things:
The value specified for Host Standard Print Form Name or Host
Standard Punch Form Name in the NRJE Configuration:
Workstation Data Page 2 screen must match the eight-byte field
Standard form name in the host. Obtain the host Standard form
name from the host generation.
For JES2 and JES3, the “Job Received” message must be in a format
that can be parsed by NRJE. If the “Job Received” message is
non-standard, you must install an exit procedure to parse this
message. If you do not want parsing to occur, you must disable the
check for “Job Received” messages by specifying N in the Job
Management field of the NRJE Configuration: Workstation Data
screen. See the SNA NRJE User/Programmer Reference Manual for
information on the internal parsing algorithms used by SNA NRJE.
Information to develop your own parsing procedures for user exits
available with NRJE can also be found in that manual.
The SOLICITED JCW might be set.
The JES2 banner might be turned off.
Output Routing Problem Symptoms
A list of symptoms of routing problems you might encounter, and
possible solutions to those problems, is given below.
NRJE rejects job output from the host.
Verify that the host sends a PDIR before the output. NRJE requires
that the host send an FMH2 PDIR after the FMH1 BDS (Begin
Destination Selection) command before sending job output. Incorrect
host configuration or problems in host user exit procedures may
cause the PDIR not to be sent.
PRINT= and PUNCH= designations in the SUBMIT command do
not work.
Output always goes to the default destination. (This feature applies
to JES2 and JES3 only. It is not supported with VSE/POWER.)