SNA NRJE Node Managers Guide (30292-90007)

5 SNA NRJE Troubleshooting

You can troubleshoot SNA NRJE by using the tracing and logging

facilities.

This chapter describes the following:

• The tracing facility.

• The logging facility.

• Using the NMDUMP utility for SNA NRJE.

• Using the NMMAINT utility for SNA NRJE.

• Resolutions to common problems.

• Guidelines for submitting service requests (SRs).

• Troubleshooting output routing problems.

• Troubleshooting exit procedures.

NOTE

Depending on the type of service contract you have with

Hewlett-Packard, you might be billed on a time and materials basis. For

example, Hewlett-Packard does not support, correct, or attend to any

customer-performed modiﬁcation of the MPE operating system.

Remember, if you cannot solve a problem, the more data you can supply,

the faster your HP representative can pinpoint a problem and solve it.