SNA Link/iX Node Managers Guide (30291-90507)

Appendix A 255
Messages
Network Dump Manager Error Messages
ACTION: The partial dump file that was produced probably contains
good link driver data but incomplete hardware data. So, your
Hewlett-Packard support contact might be able to analyze the file.
However, your hardware is probably faulty. If the system crashes, take
a system memory dump. Otherwise, issue the SWITCHNMLOG command
(see Chapter 6 , “MPE Commands,” of this manual) and note the name
of the current NM log file. Save the current file
and the previous file, to
prevent accidental purging. Then, call your Hewlett-Packard support
contact, who will need to analyze the “IO Status” error that was logged
and replace the PSI card in the system.
DUMP ERROR 10 MESSAGE: **** DUMP ERROR 10: INCOMPLETE CARD DMA
TRANSFER
CAUSE: The Network Dump Manager requested an exact read of the
SDLC link hardware memory, but the hardware reported a residual
count, which indicates that some of the data was not transferred. The
link hardware or I/O bus hardware might be too faulty to produce a
good dump. Note that a partial dump file was produced.
ACTION: The partial dump file that was produced probably contains
good link driver data but incomplete hardware data. So, your
Hewlett-Packard support contact might be able to analyze the file.
However, your hardware is probably faulty. If the system crashes, take
a system memory dump. Then, call your Hewlett-Packard support
contact, who will need to replace the PSI card in the system.
DUMP ERROR 11 MESSAGE: **** DUMP ERROR 11: CARD NOT READY DURING DUMP
CAUSE: While linking the next memory transfer, the Network Dump
Manager discovered that the SDLC link hardware did not set its “ready
bit.” A soft error or hard error, describing the reason, was probably also
set at that time. The link hardware or I/O bus hardware might be too
faulty to produce a good dump. Note that a partial dump file was
produced.
ACTION: The partial dump file that was produced probably contains
good link driver data but incomplete hardware data. So, your
Hewlett-Packard support contact might be able to analyze the file.
However, your hardware is probably faulty. If the system crashes, take
a system memory dump. Otherwise, issue the SWITCHNMLOG command
(see chapter 6 of this manual) and note the name of the current NM log
file. Save the current file
and the previous file, to prevent accidental
purging. Then, call your Hewlett-Packard support contact, who will
need to analyze the “IO Status” error that was logged and replace the
PSI card in the system.
DUMP ERROR 12 MESSAGE: **** DUMP ERROR 12: FATAL CARD ERROR DURING
DUMP
CAUSE: While linking the next memory transfer, the Network Dump
Manager discovered that the SDLC link hardware died with a “fatal
error” while the dump was in progress. The link hardware or I/O bus