SNA Link/iX Node Managers Guide (30291-90009)

248 AppendixA
Messages
Network Dump Manager Error Messages
message was generated, it might indicate that the dump took too long
to produce. (This caused the driver to be shut down, deleting its
memory.) A heavy system load can cause the dump to take too long. If
no other messages were generated, issue the SWITCHNMLOG command
(see Chapter 6 , “MPE Commands,” of this manual) and note the name
of the current NM log file. Save the current file
and the previous file, to
prevent accidental purging. Then, call your Hewlett-Packard support
contact, who will need to analyze the “Hpe Status” error that was
logged.
DUMP ERROR 7 MESSAGE: **** DUMP ERROR 7: UNEXPECTED INTERRUPT
RECEIVED
CAUSE: The Network Dump Manager received an interrupt message
from the I/O system, containing an address that did not point to a valid
DMA completion entry in the Dump Manager’s memory area. The
SDLC link hardware or I/O bus hardware might be too faulty to
produce a good dump. Note that a partial dump file was produced.
ACTION: The partial dump file that was produced probably contains
good link driver data but corrupt hardware data. So, your
Hewlett-Packard support contact might be able to analyze the file.
However, your hardware is probably intermittently faulty. If the system
crashes, take a system memory dump. Also, because the link hardware
might have also corrupted other system memory, you should restart the
system. Then, call your Hewlett-Packard support contact, who will need
to replace the PSI card in the system.
DUMP ERROR 8 MESSAGE: **** DUMP ERROR 8: SOFT CARD ERROR DURING DUMP
CAUSE: Only the soft error “SERR_MORE” was expected, but the SDLC
link hardware reported some other soft error. The link hardware or I/O
bus hardware might be too faulty to produce a good dump. Note that a
partial dump file was produced.
ACTION: The partial dump file that was produced probably contains
good link driver data but corrupt hardware data. So, your
Hewlett-Packard support contact might be able to analyze the file.
However, your hardware is probably faulty. If the system crashes, take
a system memory dump. Otherwise, issue the SWITCHNMLOG command
(see Chapter 6 , “MPE Commands,” of this manual) and note the name
of the current NM log file. Save the current file
and the previous file, to
prevent accidental purging. Then, call your Hewlett-Packard support
contact, who will need to analyze the “IO Status” error that was logged
and replace the PSI card in the system.
DUMP ERROR 9 MESSAGE: **** DUMP ERROR 9: HARD CARD ERROR DURING DUMP
CAUSE: No hard errors are expected during a dump, but the SDLC link
hardware reported one. The link hardware or I/O bus hardware is too
faulty to produce a good dump. Note that a partial dump file was
produced.