HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Appendix H
Error Messages and Warnings
HP Patch/iX and Stage/iX Error Handling
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************ HP Patch/iX ERROR MESSAGE ************** ERROR: HP
Patch/iX failed to setup for patch management (PMERR 74).
CAUSE: HP Patch/iX attempted to performed a number of setup tasks
that are required to successfully qualify a set of patches and
create a CSLT. One of these operations failed.
ACTION: Review PMLOG.INSTALL.SYS for errors. It will display the
errors that occurred, along with cause and action text. These
errors are written as they are encountered so they will become
more generic with each message.
Often failures during setup are related to either the failure to
restore a set of files from tape, or missing files that HP
Patch/iX expects to find. These types of error are often related
to an attempt to customize the setup activities. Rerun HP
Patch/iX and allow HP Patch/iX to perform the default setup
activities for the selected patching task.
Patch management was NOT successfully completed.
** EXITING HP Patch/iX **
2. Check the error log to identify the problem area and correct the problem. Refer to “Patch/iX Error Logs”
on page H-7 for a listing and description of the Patch/iX error logs.
3. Return to HP Patch/iX.
:PATCHIX
In many cases HP Patch/iX allows you to recover from errors at a place close to where the error occurred.
HP Patch/iX maintains a binary recovery file called PMRECOVR.INSTALL.SYS that contains information
about the last run of the tool. When you restart HP Patch/iX, it looks for this file, and if found, asks you
whether you want to recover.
4. Respond Yes to recover the existing process.
If you respond Yes HP Patch/iX restores the environment from this file. It also tells you where you last
left off.
HP Patch/iX has found a recovery file.
Do you wish to resume with the previous HP Patch/iX
session?(y/n)y
HP Patch/iX starts up and recovers the previous environment. When the recovery is complete it displays a
prompt window that describes how to continue.
5. Press the
[RETURN]
key to continue.
HP Patch/iX displays the Main Menu, with the recommended menu action highlighted. HP Patch/iX allows
you control over how to continue. You can choose to continue from where you left off or select any of the
previous menu items to start at an earlier step.
6. If the error occurred while you were processing a patch, Hewlett-Packard recommends that you:
a. Return to and select, the Qualify Patches Main menu option.
b. Requalify the patches.
c. Veto/Force required patches.
d. Requalify the patches again.
When you go back through qualification then all the steps in the Create [Stage][Tape] or Create
[Tape] screen will be done again