HP e3000 Fibre Channel Mass Storage Adapters Service and User Manual (32650-90910)

Chapter 4
Troubleshooting
Diagnostic Flowcharts
35
B. Is firmware version adequate? Check the firmware revision on your system for the minimum required
date code for your adapter. If Yes, go to step D; if No, go to C.
C. Update firmware. Update the firmware to the appropriate level.
D. Is the Fibre Channel adapter installed correctly? If yes, go to 4. If no, go to step E.
E. Is the Fibre Channel adapter properly seated? Shut down the HP e3000 system by entering: CTRL-A
/ shutdown. Power down the system and disconnect the cables. Check that the adapter is properly seated
in the backplane. To verify the installation, go back to step A.
Figure 4-2 Flowchart 2: Configuration Test
Flowchart 2 Procedures
A. Run the FCSCAN utility to display information about FC adapter and devices present in the system.
2
Run
FCSCAN
Is FC
Adapter
displayed?
Run
IOCONFIG
Is FC
Adapter
configured?
Devices
Displayed
Done
Call HP
Configure
Adapter using
IOCONFIG
2
4
No
Yes
No
Yes
Yes
No
A
C
D
B
E
F
G