HP ARPA File Transfer Protocol User's Guide (36957-90159)

Chapter 7 69
Troubleshooting
File Transfer Problems
At the password prompt: userpass,acctpass,grouppass
or, as part of the logon string:
ftp> USER sess,user/userpass.acct/acctpass,gourp/grouppass
NOTE Passwords can only be entered once. For example, if the user enters the
account password in the USER command string, do not re-enter it at the
password prompt.
File Transfer Problems
For file transfer problems, first turn verbose and debug on.
• Use the LS or DIR command to verify the file name spelling.
• Check how file names are entered: some systems support both uppercase and lowercase
file names. Some systems support characters in file names that are not supported on
MPE/iX.
• On MPE/iX, using MPUT, resulting files are in uppercase letters (on non-MPE/iX
system). Use CASE command to force file names to lowercase.
• Supported file types: must be binary or ASCII, fixed or variable records.
• Check the default file transfer type you are using. Enter:
ftp> TYPE
• Check the type of file you are transferring: Are you transferring binary to ASCII? See
Chapter 6 , “MPE/iX File System and Data Transfers.”
• Check the size of records, and file types supported on the remote host and MPE/iX (see
Chapter 6 , “MPE/iX File System and Data Transfers,” in this manual for MPE/iX).
Command Not Supported on Remote System
Use the FTP command REMOTEHELP to determine the supported server commands on the
remote host.