Troubleshooting Terminal, Printer, and Serial Device Connections - Edition 5 (32022-90058)

TermDSM Messages
Appendix A
97
ACTION: Refer to the cause and action descriptions for the actual error message
preceding message 241.
(TDSM 242) MESSAGE: During a DTC upload (dump) operation. (TDSM 242)
CAUSE: Informational message which may be printed after an error message. It
describes in which phase of an operation the error occurred.
ACTION: Refer to the cause and action descriptions for the actual error message
preceding message 242.
(TDSM 243) MESSAGE: Bad parameter from TermDSM. (TDSM 243)
CAUSE: Internal error.
ACTION: Contact your HP support representative.
(TDSM 244) MESSAGE: The TermDSM command resulted in an instruction being sent to a DTC,
and the DTC did not respond.
CAUSE: Timeout waiting for the DTC to respond. The DTC may be powered off,
malfunctioning, or misconfigured. (TDSM 244)
ACTION: Note that the DTC list printed by TermDSM is only a list of the DTCs
configured, not a list of installed, powered on, and working DTCs.
If the DTC in question was working, and no changes were made to the configuration file,
ensure that the DTC is powered on. If so, this error indicates a probable hardware error.
Contact your HP support representative.
If this is a new installation or DTC, which has never been run before, the above
comments can still apply. However, if the configuration is incorrect, a functional DTC
might still not respond. Check the configuration file, power to the DTC, connections, etc.
If problems persist, contact your HP support representative.
This error can also be the result of a LAN problem. If other DTC(s) are working on the
same LAN, the problem is probably related to the DTC or its configuration. If there is
only one DTC, or other DTCs on the same LAN are unresponsive, then the LAN
hardware or software might be at fault. The LAN diagnostic LANDAD can be run to
investigate LAN problems.
(TDSM 245) MESSAGE: Write to IEEE 802.3 DAM failed. (TDSM 245)
CAUSE: Internal error.
ACTION: Contact your HP support representative.
(TDSM 246) MESSAGE: This DTC is owned by another TermDSM. Possibly, your TermDSM was
overridden by that TermDSM.
CAUSE: Only one TermDSM session may be active at one time on a DTC. Possibly,
another TermDSM session was started on the DTC and has overwritten your original
TermDSM session.
ACTION: Find out who else is running TermDSM on the DTC. Coordinate your effort
with the other user to avoid TermDSM session conflict.
(TDSM 247) MESSAGE: Bad NMP packet received from DTC. (TDSM 247)
CAUSE: Internal error.
ACTION: Contact your HP support representative.
(TDSM 248) MESSAGE: The DTC requested to be downloaded during the operation. (TDSM 248)