Troubleshooting Terminal, Printer, and Serial Device Connections - Edition 5 (32022-90058)

TermDSM Messages
Appendix A
96
If this is a terminal loopback, verify that a supported, powered on terminal is securely
connected to the proper port. Check baud rate, parity, etc. Note that the terminal
configuration must match the configuration file, not the state the terminal was in when
it was last used. If this does not help, run internal, then external loopback to
discriminate between a DTC problem and a terminal/cabling problem.
(TDSM 230) MESSAGE: Alternate end-of-record received. Time = xx msec. (TDSM 230)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 231) MESSAGE: Subsystem break. Time = xx msec. (TDSM 231)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 232) MESSAGE: No modem was connected during the operation. Time = xx msec. (TDSM
232)
CAUSE: During the test, the modem on that port was disconnected.
ACTION: Reconnect the modem and try the test again. If the failure continues, or if there
was no modem in use on that port, there is a probable hardware failure.
Contact your HP support representative. You can obtain additional information by
running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 234) MESSAGE: Console attention. Time = xx msec. (TDSM 234)
CAUSE: Probable hardware failure.
ACTION: Contact you HP support representative. You can obtain additional information
by running the card selftest (through the SIC subcommand of the TermDSM RESET
command), the DTC selftest, and the DTC offline diagnostics.
(TDSM 235) MESSAGE: Operation aborted. (TDSM 235)
CAUSE: The operation was aborted by the DTC. Possibly, the download file is invalid.
ACTION: Verify the version and integrity of the download file. Contact your HP support
representative. You can obtain additional information by running the DTC selftest DTC
selftest or the DTC offline diagnostic.
(TDSM 240) MESSAGE: During a DTC reset/dump request from the mainframe. (TDSM 240)
CAUSE: Informational message which can be printed after an error message. It describes
in which phase of an operation the error occurred.
ACTION: Refer to the cause and action descriptions for the actual error message
preceding message 240.
(TDSM 241) MESSAGE: During the DTC download operation. (TDSM 241)
CAUSE: Informational message which may be printed after an error message. It
describes in which phase of an operation the error occurred.