SNA NRJE User/Programmer Reference Manual (30292-90006)

36 Chapter1
Introducing SNA NRJE
Host Hardware and Software Requirements
CAUTION Hewlett-Packard has not verified the NRJE product with all possible
combinations of host system software releases. We are continually
certifying with new host system software releases. Check with your
Hewlett-Packard representative for the most up-to-date list.
Hewlett-Packard does not require that the customer run on one of the
verified versions. However, not doing so applies limits to
Hewlett-Packard’s liability in addition to the normal limits. Because of
the certification problems imposed by the host system versions,
Hewlett-Packard must restrict its support policy in the following ways.
The resolution of all problems will fall into one of the categories listed
below:
If a problem is caused by incorrect operation of the Hewlett-Packard
product, Hewlett-Packard will repair the product.
If a problem is caused by incorrect operation at the host,
(a) Hewlett-Packard may require that the user change to a known
working version of the software;
(b) Hewlett-Packard may elect to change the Hewlett-Packard product
to conform to the situation.
As always, Hewlett-Packard will in good faith attempt to solve the
problem with the customer.