HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Appendix H
Error Messages and Warnings
Installer Error Messages (INSTERR)
359
164 Message Failed to retrieve the system HPSUSAN id. (INSTERR #164)
Cause The system failed to retrieve the system CI variable HPSUSAN through
the HPCIGETVAR intrinsic or the retrieved value was nonnumeric.
Action • Record all messages received prior to this error.
• Attempt a SHOWVAR HPSUSAN command from the command interpreter.
• Contact the Response Center if you need additional assistance.
165 Message Failed to obtain a valid keyword. (INSTERR #165)
Cause One of four conditions generates this error message:
• The keyword calculated by HPINSTAL does not match the keyword
you entered.
• The keyword extracted from the file KEYFILE.PUB.SYS does not
match the keyword calculated by HPINSTAL.
• The KEYFILE.PUB.SYS does not exist, but is required for this
HPINSTAL selection.
• The master product list, PRODLIST.PUB.SYS, includes products that
are not valid for the keyword.
Action • Document any error message text received prior to the error.
• If entering the keyword manually, consult the Keyword Certificate,
and enter the keyword exactly as it appears on the certificate.
• If the file, KEYFILE.PUB.SYS, exists, recreate the file with the
keyword exactly as it appears on the certificate.
• Ensure that the products listed in PRODLIST.PUB.SYS matches the
product list received from Hewlett-Packard.
•Run HPINSTAL again.
• Contact the Response Center if further assistance is required.
166 Message Invalid product number in prodlist file: filename (INSTERR
#166)
Cause CUSTOM encountered a product number in the customized PRODLIST
that does not appear in the master product list, PRODLIST.PUB.SYS and
is not included in the product list received from Hewlett-Packard.
Action • Correct the customized PRODLIST file.
•Run HPINSTAL again.
167 Message Failed to rename TEMPPROD to filename. (INSTERR #167)
Cause HPCICOMMAND intrinsic failed on the RENAME command attempting to
rename TEMPPROD to PRODLIST.
Action • Document any error message text that occurs prior to the error.
• If PRODLIST exists, purge it.
•Run HPINSTAL again.
• Contact the Response Center if further assistance is required.