HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)
Appendix H
Error Messages and Warnings
Installer Error Messages (INSTERR)
351
Action • Ensure the key entered matches the keyword certificate received from
Hewlett-Packard.
• Ensure that the product list entered is correct.
• Run HPINSTAL again from the beginning.
• Contact the Response Center for further assistance if required.
116 Message Error occurred while reading the PRODINFO file. (INSTERR
#116)
Cause CUSTOM failed while trying to access the appropriate PRODINFO.
Action • Initialize the system by using the SETUP initialization process.
•Run HPINSTAL.
• Contact the Response Center if further assistance is required.
Message 117-118 Not used
119 Message Unable to open file filename. (INSTERR #119)
Cause CUSTOM failed while trying to open the specified file.
Action • Check to see if the file exists. If it does not, initialize the system by
using the SETUP initialization process.
•Run HPINSTAL.
• Contact the Response Center if further assistance is required.
120 Message 120 Not used
121 Message Unable to locate FOS STORE files. (INSTERR #121)
Cause No files with the filetype of FOS STORE were located in the
FILEINFO.INSTALL.SYS file.
Action • Check for the existence of FILEINFO.INSTALL.SYS. The file should
be a KSAMXL file.
• If the file does not exist, follow the instructions in the installation
guide to perform initialization by using the SETUP process.
•Run HPINSTAL.
• Contact the Response Center if further assistance is required.
122 Message HPINSTAL_CUSTOM FATAL ERROR errorno. (INSTERR #122)
Cause Fatal error encountered in CUSTOM.
Action Contact the Response Center for assistance.
Message 123-124 Not used
125 Message Unable to obtain file information for filename. (INSTERR
#125)
Cause A call to the intrinsic FGETINFO failed from CUSTOM.
Action • Ensure that the specified file exists.
• Document any error message text prior to the error.
•Run HPINSTAL again.