HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Appendix H
Error Messages and Warnings
Installer Error Messages (INSTERR)
331
34 Message The installer failed while trying to sort filename
(INSTERR #34)
Cause An intrinsic failed while attempting to sort filename.
Action • Record all error messages from the console and contact the Response
Center for further assistance.
35 Message The installer could not open filename file. (INSTERR #35)
Cause The installer failed to open filename.
Action • Examine file for accessors other than the installer.
• If file is being accessed, free up file.
• Take appropriate corrective measures and run the installer again.
• Contact the Response Center if further assistance is required.
36 Message The installer could not build filename file. (INSTERR #36)
Cause The installer received an error status return while attempting to build
filename.
Action • Check for free disk space to build file. There are two methods for
obtaining additional disk space:
— Use the ALTERVOL command in VOLUTIL to set the permanent
and transient space allocation assignments to 100% on all system
volumes except LDEV 1.
— Store user files to tape and them purge them. Restore the files
from tape at the end of the installation.
• If file present, examine file for accessors other than the installer.
• If file is being accessed, free up file.
• Take appropriate corrective measures and run the installer again.
• Contact the Response Center if further assistance is required.
37 Message The installer could not read filename file. (INSTERR #37)
Cause This error occurs while trying to read the AUTOGEN, AUTODEP, or
AUTORLNK files. The files may be corrupted.
Action •For AUTOINST:
• Restore AUTOGEN, AUTODEP, and AUTORLNK from the correct
PowerPatch tape.
• Run the installer again.
• Contact the Response Center if further assistance is required.
• For HPINSTAL: Restart HPINSTAL. If the error occurs again, contact
the Response Center for assistance.
38 Message Patch dependency error; PATCH ID = patchid. (INSTERR #38)
Cause This error occurs when a patch listed as a dependency patch is not found
on the PowerPatch tape.
Action • Note the patchid in the error message.