HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Appendix H
Error Messages and Warnings
Installer Error Messages (INSTERR)
325
Cause Occurs in AUTOINST only: the MPE version is pre-2.2, or AUTOINST
cannot retrieve the current version number.
Action • Ensure your system is on MPE release 2.2 (A.41.00) or later. Pre-2.2 or
non-released versions of 2.2 are unsupported.
• Ensure you have updated with the factory SLT if you are performing
an UPDATE.
• Ensure you have restored A@.INSTALL.SYS from the PowerPatch
tape and that the PowerPatch tape is for the version of MPE you are
running.
• Take appropriate corrective measures, and run the AUTOINST again.
• Contact the Response Center if further assistance is required.
13 Message The installer failed to modify the JOBFENCE. (INSTERR #13).
Cause The installer received a nonzero return from executing the CI command
JOBFENCE 8.
Action • Manually execute JOBFENCE to ascertain why the command is
returning an error.
• If JOBFENCE can be executed manually, run the installer again.
• Contact the Response Center if further assistance is required.
14 Message The installer failed to install the AIF user-id. (INSTERR
#14).
Cause The call to AIF_INSTALL_USER_ID has returned a nonzero status.
Action Attempt to determine why the AIF did not work. Possible items to check
are:
• User, account and group capabilities for MANAGER.SYS,INSTALL.
The user MANAGER and the account SYS should both have all
capabilities. The group INSTALL should have the following
capabilities: BA, IA, PM, MR, DS, PH.
• Capabilities of the HPINSTAL.INSTALL.SYS program. The program
should have the following capabilities: IA, BA, DS, MR, PM, PH.
• LDEV 1 disk space could also be an issue since the AIFs create files on
LDEV 1. Ensure that there was 60000 sectors of contiguous disk space
reserved on LDEV 1.
• Take appropriate corrective measures, and run the installer again.
• Contact the Response Center if further assistance is required.
15 Message FINDJCW failure on STOREJCW. (INSTERR #15)
Cause The call to FINDJCW for getting the value of STOREJCW returned an
error status after restoring the FOS, SUBSYS or POWERPATCH tapes or
after creating the POWERPATCH store tape.
Action • Ensure the JCW STOREJCW exists by issuing the following
command:
:SHOWJCW STOREJCW
• If STOREJCW has not been defined, try to set it by: