HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Appendix H
Error Messages and Warnings
Installer Error Messages (INSTERR)
321
Installer Error Messages (INSTERR)
1 Message Installation can only be performed by MANAGER.SYS,INSTALL.
(INSTERR #1)
Cause The installer verifies the user during start up using the WHO intrinsic. If
the returned values for user name, local group, and account name do not
match MANAGER, INSTALL and SYS, respectively, the installer
terminates with this error.
Action Log on as follows, and run the installer again:
:HELLO MANAGER.SYS,INSTALL
2 Message Unrecognizable INFO parameter entered. (INSTERR #2)
Cause The user specified an INFO parameter which the installer does not allow.
Action • Run the installer again without any INFO parameters.
3 Message Creation of the accounting structure has failed. To
continue with the installation, consult the customer
installation
procedures. (INSTERR #3)
Cause The SUPACCT job aborted abnormally or the installer could not find the
SUPACCT job spoolfile.
Action Check the spoolfile of the SUPACCT job. Specific things to check for are:
• Any command which causes the Job Control Word (JCW) JCW to be
set to a FATAL value without being reset will cause the installer to
determine the job failed. Take appropriate measures to correct the
error condition.
• Other jobs or sessions are logged on to the accounts that the
SUPACCT job attempted to purge and rebuild. If so, abort these
jobs/sessions and all deferred jobs.
• Some UDCs are still enabled at the system, account, or user levels. If
so, disable them.
• Take appropriate corrective measures and run the installer again.
• Contact the Response Center if further assistance is required.
4 Message The files from the FOS tape were not successfully restored.
To continue with the installation, consult the customer
installation
procedures. (INSTERR #4)
Cause The JCW STOREJCW was nonzero after the installer executed the
following STORE command to restore the FOS tape:
:RUN STORE.PUB;info= RESTORE &
FOS;!IFHPIBFS.PUB;CREATE;SHOW=OFFLINE
Action • Ensure that a device with class LP is included in your configuration.