HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Appendix H
Error Messages and Warnings
HP Patch/iX and Stage/iX Error Handling
307
HP Patch/iX and Stage/iX Error Handling
Stage/iX errors that occur during Patch/iX display through the Patch/iX error handling system. For
information on Stage/iX errors that occur outside of Patch/iX, refer to “Stage/iX Messages (STAGEMAN).”
There are three error levels in the HP Patch/iX utility.
• Warning Level—warnings are given if a condition exists that could hinder your ability to complete the
task.
If a warning is encountered HP Patch/iX will display a Warning window, but allow you to continue with
the task.
An example of a warning condition is if the patch reference file (REFxxxxx) is missing or corrupt. This file
is not required for HP Patch/iX to complete successfully, but may hinder your ability to understand the
purpose of the patch.
• Error Level—When HP Patch/iX encounters an error condition it displays an Error Window.
This window provides a brief description of the error. Some errors are recoverable, while others are fatal.
— An example of a recoverable error is the selection of an option that is not available at the time.
— An example of a nonrecoverable error is insufficient disc space available to complete the activity.
If an error is encountered HP Patch/iX will display an Error window, but allow you to continue with the
task.
• Fatal Error—When HP Patch/iX experiences a fatal error it will terminate gracefully.
It first provides the Error Window, then once you acknowledge the Error Window, it displays the Fatal
Error window.
The Fatal Error window informs you that HP Patch/iX will terminate and displays instructions on how to
recover once you have resolved the problem.
To correct error conditions and return to Patch/iX:
If an error message displays indicating that the CSLT/STORE tape or staging area cannot be created, HP
Patch/iX returns you to the MPE/iX prompt.
1. Exit Patch/iX.
Depending upon the type of error you encountered, you will automatically be terminated from Patch/iX or
you will have the option to Exit out of Patch/iX.
• To exit from Patch/iX, select the Exit,
F8
, function key until you see the Main menu, then select the
Exit HP Patch/iX menu option.
• When a fatal error is encountered HP Patch/iX prompts with the fatal error prompt. Acknowledge the
error, press the key.
HP Patch/iX exits gracefully and prints important error information to the terminal window. If HP
Patch/iX experienced an installation tools library error it also prints the error message associated
with that error. Below are sample messages:
************** INTERNAL ERROR MESSAGE ******************* HP
Patch/iX experienced the following library status RL
STATUS.SUBSYS = INSTALLATION TOOLS LIBRARY RL STATUS.ERROR = 643
The associated error from the catalog is as follows:
Unable to initialize environment for patch installation (INSTERR