HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Chapter 7
Support Tools Manager (STM) for MPE/iX
Getting Result Information (Logs)
165
Getting Result Information (Logs)
Most of the time you will get the information you need by looking at the status of device icons on the system
map. For example the entry for a tested device may say “Successful” or “FAILED.”
If a device has a Failure, consult the device Failure Log for a message identifying likely causes for the failure
and suggesting possible actions. Figure 7-2 shows a sample Failure Log.
Figure 7-2 Sample Failure Log
Information tool Failure Log for SCSI Disk on path 32.9.0
....hpdst2.cup.hp.com : 15.16.128.123 ...
-- Information tool Failure Log for SCSI Disk on path 32.9.0 --
Started: Tue Sep 28 08:31:05 1999
Failed: Tue Sep 28 08:31:05 1999
A UNIT ATTENTION was received as a result of the SCSI Read Capacity
command. This is not necessarily an error, but indicates the device was
undergoing built-in test or was previously reset.
Possible Causes(s)/Recommended Action(s):
The disk drive has been reset or the Mode Select parameters have
been changed.
Rerun the information module.
If a test result is anything other than Successful or Failure, look at the Test Activity Log for the device. For
example, if a test results in a Incomplete status, the Test Activity Log will explain whether the problems is
due to missing device files or other possible errors.
Other logs are available with a record of STM system events (for example, a User Interface Log).