HP e3000 MPE/iX System Software Maintenance Manual (Release C.75.00) (30216-90344)

Chapter 7
Support Tools Manager (STM) for MPE/iX
Kinds of Support Tools
163
Kinds of Support Tools
To use the diagnostics and support tools, the user first invokes the user interface module cstm, then selects
one or more devices, and invokes one of the following tools to specify what type of operation is to be performed
on the device(s):
NOTE Not all tool types are supported on all devices on all operating systems. For example, verifiers
and exercisers are not available on the first release of STM for MPE/iX.
Information Creates a log of information specific to one device, including the product identifier, a
description of the device, the hardware path to the device, the vendor, and the firmware
revision code, if firmware is present in the device, and any other pertinent information, if
any.
Verify If available, performs a simple test of component function, providing a “pass/fail” indication
of device condition; typically, this is the first level test of a device's condition.
Diagnose If available, runs a diagnostic program on the device, which is designed to detect and isolate
faulty hardware on that device. Diagnose tools require a Support Class or Node license.
Exercise If available, stresses the device or subsystem. This function is useful in providing very high
confidence verification, and in detecting intermittent errors.
Firmware Update Initiates the firmware update process for a selected device. While the user interface to
the firmware update tools is generic, the tools themselves are device-specific.
Expert Tools Are device specific troubleshooting utilities for use by sophisticated users. Their
functionality varies from tool to tool, but they are intended to be interactive, and rely on you
to provide information necessary to perform a particular task. Expert tools require a
Support Class or Node license, or in some cases an HP-only license.
Utilities Are support tools which are not device specific. Current tools include logtool (for reading
system logs), MODMUTIL, and TERMDSM utilities. Most utilities do not require a license.
Verifiers, exercisers and information tools require no license to run. Some of the other tools may require a
license. To see the license level required for the tools available on a device, perform a “current device status”
request on the device. For example, in cstm the command is currdevstatus (cds).