HP e3000 MPE/iX Release 7.0 System Software Maintenance Manual (30216-90317)

Appendix H 355
Error Messages and Warnings
Installer Error Messages (INSTERR)
• Contact the Response Center if further assistance is
required.
5 Message The SUBSYS tape has not been successfully
restored.
To continue with the installation, consult the
customer installation
procedures. (INSTERR #5)
Cause The JCW STOREJCW was nonzero after the installer
executed the following STORE command to restore the
SUBSYS or ADDON tape:
:RUN STORE.PUB;INFO= RESTORE &
SUBSYS;@.@.@;CREATE;SHOW=OFFLINE
Action • Ensure that a device with class LP is included in your
configuration.
• Use an appropriate text editor to inspect the offline
listing generated by RESTORE. Identify the spoolfile
having RESTORE status by using the command:
:LISTSPF SELEQ=[FILEDES=OFFLINE]
The last spoolfile displayed will contain the output
listing from the RESTORE command. The error messages
in this file will show the problems encountered in
restoring files from the SUBSYS tape.
• Ensure that the RESTORE files are not being accessed
by another process.
• Out of disk space — There are two methods for
obtaining additional disk space:
— Use the ALTERVOL command in VOLUTIL to set the
permanent and transient space allocation
assignments to 100% on all system volumes except
LDEV 1.
— Store user files to tape and them purge them.
Restore the files from tape at the end of the
installation.
• Transmission errors - Clean tape heads and check for
hardware errors.
• Corrupt files - Manually RESTORE the corrupt files
from the SUBSYS tape. If successful, this indicates
there were transmission errors.
• Unexpected end of file marker found (S/R 9060). This
special case will not cause the entire Restore to fail. You
may not see INSTERR #4, however, a later step will fail
due to missing files. If the device is a DDS, specifically
an HPC1503B or HPC1520B, it is likely that you have