Troubleshooting Terminal, Printer and Serial Device Connections - Edition 4 (32022-90030)

36 Chapter 3

Introduction to TermDSM

TermDSM Functionality

TermDSM is a command-based utility program which allows you to

monitor and troubleshoot the DTS. It is set up so that you can monitor

the condition of a single device or an entire DTC.

TermDSM provides several speciﬁc functions. Some commands provide

only information, such as a listing of all the DTCs associated with the

system or the internal conﬁguration information of any DTC. If

problems are suspected, TermDSM can be used to test any DTC and its

connections to devices.

If a problem is complex enough that the state of the port and/or the

DTC subsystem needs to be looked at by an HP support representative,

the subsystem information can be copied to a disk ﬁle and sent to

Hewlett-Packard.

If it is determined that a device’s connection is unusable, TermDSM is

capable of aborting the session on the port so that a new session can be

started on the device. This is also true if the connections of several

devices are unusable or if all of the connections of the devices of a DTC

are unusable.