Troubleshooting Terminal, Printer and Serial Device Connections - Edition 4 (32022-90030)

Appendix A 115
TermDSM Messages
MESSAGE: Dump failed: Send or Receive of dump request failed.
(TDSM 281)
(TDSM 281) CAUSE: An internal error. This message is written to dump files and
never appears as an error message to a user.
ACTION: Contact you HP support representative.
MESSAGE: Dump failed: Bad function in internal error reply to dump
request.(TDSM 282)
(TDSM 282) CAUSE: An internal error. This message is written to dump files and
never appears as an error message to a user.
ACTION: Contact you HP support representative.
MESSAGE: Dump failed. Bad reply (llio) status from DTCM.
(TDSM 283)
(TDSM 283) CAUSE: An internal error.
ACTION: Contact you HP support representative.
MESSAGE: Sorry, TermDSM does not provide services for the
console. (TDSM 290)
(TDSM 290) CAUSE: The user entered the ldev number of the physical console for a
reset or dump. TermDSM cannot act upon the physical console port
because it is not on the DTC. TermDSM can only operate on ldev
numbers and ports that are on the DTC.
Note: The discussion here is for the physical console, not a terminal
which has taken control of the logical console via the CONSOLE
command.
ACTION: Contact you HP support representative.
MESSAGE: Unknown download file requested in RMP packet.
(TDSM 303)
(TDSM 303) CAUSE: An internal error.
ACTION: Contact you HP support representative.
MESSAGE: Boot (download) complete message received before
expected. (TDSM 307)
(TDSM 307) CAUSE: It has finished the download of its operating firmware before
the DTCM expected it.
ACTION: Look on the console for a “boot complete” message. Otherwise,
enter the command again. If the problem persists, contact your HP
support representative.
MESSAGE: Unable to get an LLIO message frame. (TDSM 308)
(TDSM 308) CAUSE: Internal error.
ACTION: Contact your HP support representative.