NS3000/iX Error Messages Reference Manual (36923-90041)

Chapter 16 259
100VG-AnyLAN and 100Base-T Error Messages
SDI Driver Specific Status Values
MESSAGE: Driver encountered a software problem.
7880 CLAS0001 CAUSE: After attempting to disconnect the link, the driver’s ISR
module determined the link did disconnect, then encountered an error
trying to notify the DVR module of the disconnect (“Cause”= 32-bit
status from the call to Vg_isr_copy_send_to_dvr). Probably no
comm frame was available.
ACTION: This informational error should be preceded by another error
giving a more specific reason for the failure; check log data and look up
that error also, for more actions to take. Most likely the previous error
was fatal and the driver is about to “die”, then will either attempt an
auto-reset or else require a manual shutdown and restart.
MESSAGE: Driver encountered a software problem.
7910 CLAS0001 CAUSE: After an attempt failed to connect the link, the driver’s ISR
module started to prepare for a later retry, then encountered an error
while trying to get or reset a timer (“Cause”= 32-bit status from the call
to vg_start_timer). This timer was to be used to awaken the driver
so it could retry the connect; the driver cannot connect the link if a PHY
timer cannot be started. If this error is reported, it is because the driver
has already encountered some other error.
ACTION: Typically preceded by another error message giving better
information about the original cause; check log data for that error and
look it up also. The driver did not dump, but will still attempt to
auto-reset itself, up to a total of 12 times or more. If the problem
persists, the system may be low on timers; try stopping some
applications before retrying again.
MESSAGE: Heartbeat timeout. Adapter card appears to be hung.
7940 CLAS0001 CAUSE: The LAN Controller chip on the adapter card has failed to
produce any interrupt from normal activity for over 5 seconds. It has
also failed, for an additional 5 seconds, to respond to the driver’s
inquiry by producing a test interrupt. The driver has decided the card is
dead or hung (“Cause” is not used here).
ACTION: This is a fatal hardware error. Replace the adapter card.
The driver will enter a “broken” state and await a manual shutdown by
the operator. If you wish you may try running the VGPBA diagnostic
and attempt a reset. If the problem persists with a known good card,
see Appendix A, “Submitting an SR.”
MESSAGE: Driver encountered a software problem.
7970 CLAS0001 CAUSE: The driver was in the middle of a periodic check of whether the
card is still healthy, but encountered an error while trying to get or
reset a timer (“Cause”= 32-bit status from the call to
vg_start_timer). This same timer has been used repeatedly to
reawaken the driver so it can check the card, so occurrence of this error