NS3000/iX Error Messages Reference Manual (36923-90041)

Chapter 16 241
100VG-AnyLAN and 100Base-T Error Messages
SDI Driver Specific Status Values
ACTION: This problem should only be seen in diagnostics, however it
should not be occurring at all. Specify a shorter loopback length, and
see Appendix A, “Submitting an SR.
MESSAGE: Driver encountered a software problem.
5240 CLAS0001 CAUSE: While beginning a 100VG-AnyLAN link training sequence, the
driver started to reset the PHY chip, but encountered an error while
trying to get or reset a timer (“Cause”= 32-bit status from the call to
vg_start_timer). This timer was to be used to wait for the PHY reset
to finish; the driver cannot connect the link if a PHY timer cannot be
started. If this error is reported, it is because the driver has already
encountered some other error.
ACTION: Typically preceded by another error message giving better
information about the original cause; check log data for that error and
look it up also. The driver did not dump, but will still attempt to
auto-reset itself, up to a total of 12 times or more.
If the problem persists, the system may be low on timers; try stopping
some applications before retrying again.
MESSAGE: Driver encountered a software problem.
5270 CLAS0001 CAUSE: During a 100VG-AnyLAN link training sequence, the driver
found the PHY chip was not reset yet, and started to reset it again, but
encountered an error while trying to get or reset a timer (“Cause”=
32-bit status from the call to vg_start_timer). This timer was to be
used to wait again for the PHY reset to finish; the driver cannot connect
the link if a PHY timer cannot be started. If this error is reported, it is
because the driver has already encountered some other error.
ACTION: Typically preceded by another error message giving better
information about the original cause; check log data for that error and
look it up also. The driver did not dump, but will still attempt to
auto-reset itself, up to a total of 12 times or more. If the problem
persists, the system may be low on timers; try stopping some
applications before retrying again.
MESSAGE: Adapter card PHY did not finish reset in the time allowed.
5300 CLAS0001 CAUSE: During a 100VG-AnyLAN link training sequence, the driver
tried 3 times to reset the PHY chip, but it still did not go “ready”
(“Cause” is not used here).
ACTION: This is a fatal hardware error. Replace the adapter card.
The driver cannot connect the link if the PHY will not reset. The driver
will enter a “broken” state and await a manual shutdown by the
operator. If you wish you may try running the VGPBA diagnostic and
attempt a reset, however it is unlikely this will fix the problem. If the
problem persists with a known good card, see Appendix A, “Submitting
an SR.