NS3000/iX Error Messages Reference Manual (36923-90041)

238 Chapter16
100VG-AnyLAN and 100Base-T Error Messages
SDI Driver Specific Status Values
MESSAGE: Driver could not identify the expected PHY on card.
4880 CLAS0001 CAUSE: After verifying the PHY chip on the adapter card had been
successfully reset, the driver checked the ID of the PHY, but found it
did not match any ID expected for this kind of adapter card (“Cause”=
32-bit PHY ID obtained from the card).
ACTION: Replace the adapter card. The motherboard and PMC board
may be mismatched, the PHY chip may have gone bad, or your software
may be out of date. Only the upper 12 bits of the ID need to match the
expected value, which varies depending on adapter card type.
The link did not connect. Following this error, the driver may “die” and
require a manual shutdown of the network. If the same problem
persists even after replacement with a known good card, see Appendix
A, “Submitting an SR.”
MESSAGE: Driver could not identify LAN controller on card.
4910 CLAS0001 CAUSE: After initializing the PCI bus on the adapter card, the driver
checked the ID of the LAN controller chip, but found it did not match
any of the known ID’s expected (“Cause”= 32-bit chip ID obtained from
the card).
ACTION: Replace the adapter card.
The link did not start. If the same problem persists even after
replacement with a known good card, contact Hewlett-Packard; your
software could be out of date, but a patch may be available. Or,
depending on the exact cause, a knowledgeable Hewlett-Packard
Support Representative may be able to use VGPBA diagnostics to
modify your adapter card’s EEPROM to work temporarily with your
older software.
MESSAGE: Driver could not identify PCI controller on card.
4940 CLAS0001 CAUSE: After trying repeatedly, the ID the driver is still receiving the
wrong ID from the PCI controller chip on the adapter card (“Cause”=
the last 32-bit chip ID obtained from the card).
ACTION: Replace the adapter card.
The link did not start. If the same problem persists even after
replacement with a known good card, contact Hewlett-Packard: your
software could be out of date, but a patch may be available. It is
unlikely this would be a system HP-PB bus hardware problem.
MESSAGE: Powerfail detected.
4970 CLAS0001 CAUSE: A power failure appears to have occurred during a hard reset of
the adapter card during startup (“Cause” is not used here).
ACTION: This is an informational error only. The driver should have
then attempted to recover from the powerfail. If you suspect a powerfail
has not occurred, and the same problem occurs on every restart, the