NS3000/iX Error Messages Reference Manual (36923-90041)

178 Chapter16
100VG-AnyLAN and 100Base-T Error Messages
SDI Driver Specific Status Values
Support Representative may be able to use VGPBA diagnostics to
modify your adapter card’s EEPROM to work temporarily with your
older software.
MESSAGE: Driver could not identify the expected PHY on card.
55 ($37) CAUSE: After verifying the PHY chip on the adapter card had been
successfully reset, the driver checked the ID of the PHY, but found it
did not match any ID expected for this kind of adapter card.
ACTION: Replace the adapter card. The motherboard and PMC board
may be mismatched, the PHY chip may have gone bad, or your software
may be out of date. Only the upper 12 bits of the ID need to match the
expected value, which varies depending on adapter card type.
MESSAGE: Adapter card LAN controller reported a fatal error.
56 ($38) CAUSE: The link driver received an adapter check interrupt from the
LAN controller chip on the adapter card, indicating a fatal error has
been detected.
ACTION: This error typically indicates a driver bug has resulted in
incorrect use of the LAN controller chip, however it could also indicate
an adapter card hardware problem. The driver will now attempt to
perform a dump of all host context data structures and adapter card
memory, then reset itself and continue. This error is not meaningful
without the accompanying “Cause” status. Locate and decode that
“Cause” to determine the next action to take (see sublocation 9470
discussion for more information).
MESSAGE: MII read error on adapter card.
57 ($39) CAUSE: During a link connect, disconnect, or management operation,
the driver attempted to read from an MII hardware register in a PHY
chip on the adapter card, but the read failed to return the proper
acknowledgment bit. This indicates good data was not returned.
ACTION: MII reads can be sensitive to software timing. If you have
GLANCE or a similar tool, run it and check the CPU load on the
system. If the load is high, try reducing the CPU load, then retry the
operation. If the problem persists, the adapter card has probably failed;
replace the adapter card.
MESSAGE: EEPROM read error on adapter card.
58 ($3A) CAUSE: During link startup or a diagnostic operation, the driver
attempted to read from an EEPROM chip on the adapter card, but the
read failed to return one of the necessary acknowledgment bits. This
indicates good data was not returned.