HP e3000 MPE/iX Release 6.5 System Software Maintenance Manual (30216-90325)

Appendix H 375
Error Messages and Warnings
Installer Error Messages (INSTERR)
37 Message The installer could not read filename file.
(INSTERR #37)
Cause This error occurs while trying to read the AUTOGEN,
AUTODEP, or AUTORLNK files. The files may be
corrupted.
Action • For AUTOINST:
• Restore AUTOGEN, AUTODEP, and AUTORLNK from
the correct PowerPatch tape.
• Run the installer again.
• Contact the Response Center if further assistance is
required.
• For HPINSTAL: Restart HPINSTAL. If the error occurs
again, contact the Response Center for assistance.
38 Message Patch dependency error; PATCH ID = patchid.
(INSTERR #38)
Cause This error occurs when a patch listed as a dependency
patch is not found on the PowerPatch tape.
Action • Note the patchid in the error message.
• Save the PATCHAUD and INSTERRS files.
• Contact the Response Center.
39 Message Error while getting records from AUTOGEN.
(INSTERR #39)
Cause This error may occur if the AUTOGEN file is corrupted.
Action • For AUTOINST:
• Restore AUTOGEN@ from the correct PowerPatch tape.
• Run the installer again.
• Contact the Response Center if further assistance is
required.
• For HPINSTAL: Restart HPINSTAL. It will restore the
files again. If the error occurs again, contact the
Response Center for further assistance.
40 Message The installer failed to checksum SL. (INSTERR
#40)
Cause The Patch Selector is trying to checksum the segments in
the local copy of the SL, and has failed to do so.
Action • Enter LISTF SL.INSTALL.SYS to verify the copy of the
SL exists.
• Verify that the SEGMENTER can access the SL outside
of the installer: