HP e3000 MPE/iX Release 6.5 System Software Maintenance Manual (30216-90325)

366 AppendixH
Error Messages and Warnings
Installer Error Messages (INSTERR)
12 Message This installer is supported on Release 2.2 or
later
ONLY. (INSTERR #12)
Cause Occurs in AUTOINST only: the MPE version is pre-2.2, or
AUTOINST cannot retrieve the current version number.
Action • Ensure your system is on MPE release 2.2 (A.41.00) or
later. Pre-2.2 or non-released versions of 2.2 are
unsupported.
• Ensure you have updated with the factory SLT if you
are performing an UPDATE.
• Ensure you have restored A@.INSTALL.SYS from the
PowerPatch tape and that the PowerPatch tape is for
the version of MPE you are running.
• Take appropriate corrective measures, and run the
AUTOINST again.
• Contact the Response Center if further assistance is
required.
13 Message The installer failed to modify the JOBFENCE.
(INSTERR #13).
Cause The installer received a nonzero return from executing the
CI command JOBFENCE 8.
Action • Manually execute JOBFENCE to ascertain why the
command is returning an error.
• If JOBFENCE can be executed manually, run the
installer again.
• Contact the Response Center if further assistance is
required.
14 Message The installer failed to install the AIF user-id.
(INSTERR #14).
Cause The call to AIF_INSTALL_USER_ID has returned a
nonzero status.
Action Attempt to determine why the AIF did not work. Possible
items to check are:
• User, account and group capabilities for
MANAGER.SYS,INSTALL. The user MANAGER and
the account SYS should both have all capabilities. The
group INSTALL should have the following capabilities:
BA, IA, PM, MR, DS, PH.
• Capabilitiesof the HPINSTAL.INSTALL.SYSprogram.
The program should have the following capabilities: IA,
BA, DS, MR, PM, PH.