HP e3000 MPE/iX Release 6.5 System Software Maintenance Manual (30216-90325)

Appendix H 361
Error Messages and Warnings
Installer Error Messages (INSTERR)
Installer Error Messages (INSTERR)
1 Message Installation can only be performed by
MANAGER.SYS,INSTALL. (INSTERR #1)
Cause The installer verifies the user during start up using the
WHO intrinsic. If the returned values for user name, local
group, and account name do not match MANAGER,
INSTALL and SYS, respectively, the installer terminates
with this error.
Action Log on as follows, and run the installer again:
:HELLO MANAGER.SYS,INSTALL
2 Message Unrecognizable INFO parameter entered. (INSTERR
#2)
Cause The user specified an INFO parameter which the installer
does not allow.
Action • Run the installer again without any INFO parameters.
3 Message Creation of the accounting structure has failed.
To
continue with the installation, consult the
customer installation
procedures. (INSTERR #3)
Cause The SUPACCT job aborted abnormally or the installer
could not find the SUPACCT job spoolfile.
Action Check the spoolfile of the SUPACCT job. Specific things to
check for are:
• Any command which causes the Job Control Word
(JCW) JCW to be set to a FATAL value without being
reset will cause the installer to determine the job failed.
Take appropriate measures to correct the error
condition.
• Other jobs or sessions are logged on to the accounts
that the SUPACCT job attempted to purge and rebuild.
If so, abort these jobs/sessions and all deferred jobs.
• Some UDCs are still enabled at the system, account, or
user levels. If so, disable them.
• Take appropriate corrective measures and run the
installer again.
• Contact the Response Center if further assistance is
required.
4 Message The files from the FOS tape were not successfully