HP A5150A PCI Dual Port Ultra2 SCSI Host Bus Adapter

Troubleshooting
Contacting Your Hewlett-Packard Representative
Chapter 3 49
which the problem occurs with the circumstances in which the
problem does not occur.
• In the event of a system failure, obtain a full memory dump.
• For HP-UX: If the directory /var/adm/crash exists, the HP-UX
utility /sbin/savecore automatically executes during reboot to save
the memory dump. HP recommends that you create the
/tmp/syscore directory after successfully installing this product.
Send the output of the system failure memory dump to the HP
representative.
• For MPE/iX: If you use AUTORESTART and DUMPTODISK
products follow your normal system recovery steps. Otherwise take a
memory dump and save the resulting tape. Contact HP Support for
analysis of your failure.
If the equipment is not covered by an HP service contract, there may be a
charge for time and materials.