Basic System Problem Analysis - August 2003

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page 363/19/2003
Basic System Problem Analysis
Case Study: Hang Conclusion
• the hang is due to a database locking problem
• the memory dump probably was not necessary, DBUTIL
“SHOW LOCKS” would probably have helped
determine what the problem was
• the TELESUP utility “UNDEDLOCK” might even have
been able to correct it
Notes: