Troubleshooting Terminal, Printer and Serial Device Connections - Edition 4 (32022-90030)

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1 General Information
This manual addresses troubleshooting from a host (and host-based
management) perspective. For troubleshooting information related to
PC-based management, see the Using HP OpenView DTC Manager
manual as well as other manuals referenced earlier in this book.
This chapter provides a description of the hardware and software
components of the Datacommunications and Terminal Subsystem
(DTS). It also describes troubleshooting responsibilities for those most
likely to become involved:
• The end user (at the device).
• The system manager.
• HP support representatives.