NS3000/iX Operations and Maintenance Reference Manual (36922-90039)

62 Chapter5
Common Network Problems
Interactive or Programmatic Problems
Interactive or Programmatic Problems
The first step in investigating interactive or programmatic problems is
to examine any error message returned. If you have received a specific
error message, find it in the NS 3000/iX Error Messages Reference
Manual and take the action recommended. Most error messages are
easily understood by the user or programmer, although some of the
explanations refer to internal procedures comprehensible only to
qualified HP representatives. Users are not expected to understand
these explanations, but they should take the actions listed.
Program Errors
If the user is using any of the programmatic capabilities of NS 3000/iX
and an intrinsic completes with an error, the recovery procedure
depends upon the intrinsic. How you check for the error code depends
on which service you are using.
• If a NetIPC intrinsic was issued that received a condition code
indicating an error, use the IPCCHECK intrinsic to obtain additional
details. Always check for the PM error code; this is essential to
identify the cause if the network transport is unable to complete a
request.
• If a file system intrinsic was issued that received a condition code
indicating an I/O error occurred, use the FCHECK intrinsic to obtain
additional details.