Communicator 3000 MPE/iX Release 6.0 (Platform Software Release C.60.00) (30216-90269)

18 Chapter 1
Overview—MPE/iX Release 6.0 (C.60.00)
MPE/iX Patches on HP Electronic Support Center
MPE/iX Patches on HP Electronic Support
Center
by Patch Support Team
Commercial Systems Division
MPE/iX patches for MPE/iX Release 5.0 and beyond, are available on
the HP Electronic Support Center to all customers.
Features and Benefits
The new patch access and delivery system benefits all MPE/iX
customers with:
• Improved overall communication between HP and customers.
• Provision of useful and timely information for patch justification and
decision making.
• Reduced system downtime for known problems.
• Reduction of the turnaround time for patch availability and delivery.
• Close to 24*7 access time.
• Unification of the MPE/iX and HP-UX patch delivery process.
Electronic access to patch information and delivery of patches provide
three basic services:
1. Access to patch information in an automated, timely and accurate
manner.
2. Electronic downloading of patch information and binaries.
3. Proactive notification of new patches via email.
Access Method to the HP Electronic Support
Center
To serve customers the HP Electronic Support Center provides World
Wide Web access for downloading patches.
Access to World Wide Web Server (www)
HP Electronic Support Center is available through the World Wide
Web.World Wide Web access is the easiest, fastest, and most popular
method of browsing for patch information and downloading patches. It
is more reliable, especially for large patches.
• U.S. Web accessing address:
http://us-support.external.hp.com