Hardware Reference Guide HP MP9 Model 9000 Digital Signage Player
© Copyright 2014 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Book This guide provides basic information for upgrading the HP Digital Signage Player. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information.
iv About This Book
Table of contents 1 Product features ............................................................................................................... 1 Standard configuration features ................................................................................................. 1 Front panel components MP9 Digital Signage Player .................................................................... 2 Rear panel components MP9 Digital Signage Player ...........................................................
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1 Product features Standard configuration features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: This computer model can be used in a tower orientation or a desktop orientation. The tower stand is sold separately.
Front panel components MP9 Digital Signage Player Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. 1 Dual-State Power Button 4 USB 3.0 Port - Charging 2 Hard Drive Activity Light 5 Microphone/Headphone Connector 3 USB 3.0 Port 6 Headphone Connector NOTE: The USB 3.0 Port - Charging also provides current to charge a device such as a Smart Phone.
Rear panel components MP9 Digital Signage Player 1 DisplayPort Monitor Connectors 4 USB 3.0 Ports (blue) 2 VGA Monitor Connector 5 RJ-45 Network Connector 3 Line-Out Connector for powered audio devices (green) 6 Power Cord Connector Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance.
2 Hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Connecting the power cord When connecting the power supply, it is important to follow the steps below to ensure the power cord does not pull free from the computer. 1. Plug the female end of the power cord into the power supply brick (1). 2. Connect the other end of the power cord to an electrical outlet (2). 3. Connect the round end of the power supply cord to the power supply connector on the rear of the computer (3). 4.
Removing the computer access panel To access internal components, you must remove the access panel: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the computer access panel Place the panel on the computer then slide it back (1) and tighten the thumbscrew (2) to secure the panel in place. Changing from desktop to tower configuration The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3.
5. Orient the computer so that its right side is facing up and place the computer in the optional stand. NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower stand. 6. Reconnect the power cord and any external devices, then turn on the computer. NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear and free of obstructions. 7.
Removing and replacing a hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4.
8. Pull the release lever next to the rear of the hard drive outward (1). While pulling the release lever out, slide the drive back until it stops, then lift the drive up and out of the bay (2). 9. To install a hard drive, you must transfer the silver and blue isolation mounting guide screws from the old hard drive to the new hard drive. 10. Transfer the drive cables from the old drive to the new drive.
11. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the bay, then slide it forward until it stops and locks in place. 12. Connect the hard drive power cable (1) and data cable (2) to the system board. 13. Replace the access panel. 14. If the computer was on a stand, replace the stand. 15. Reconnect the power cord and turn on the computer. 16. Lock any security devices that were disengaged when the access panel was removed.
Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) small outline dual inline memory modules (SODIMMs). SODIMMs The memory sockets on the system board can be populated with up to two industry-standard SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory.
Populating SODIMM sockets There are two SODIMM sockets on the system board, with one socket per channel. The sockets are labeled DIMM1 and DIMM3. The DIMM1 socket operates in memory channel B. The DIMM3 socket operates in memory channel A.
Installing SODIMMs CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. The memory module sockets have gold-plated metal contacts.
7. Disconnect the hard drive power cable (1) and data cable (2) from the system board. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before touching. 8. Pull the release lever next to the rear of the hard drive outward (1). While pulling the release lever out, slide the drive back until it stops, then lift the drive up and out of the bay (2).
9. To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). 10. Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in place. NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. 11. Replace the hard drive and connect the power and data cables to the system board. 12.
Replacing the battery The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and burns if the battery is not handled properly. To reduce the risk of personal injury: Do not attempt to recharge the battery.
6. Locate the battery and battery holder on the system board. 7. Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. NOTE: You may need to use a small tool, such as tweezers or needle-nose pliers, to remove and replace the battery. Type 1 a. 18 Pull back on the clip (1) that is holding the battery in place, and lift the battery out of the holder (2).
b. Pull back on the clip (1) and slide the replacement battery down into the holder (2). Type 2 a. Push the battery toward the outside of the chassis to release it from the holder and lift it out. b. Lower the battery so that is next to the holder then push it into the holder.
NOTE: After the battery has been replaced, use the following steps to complete this procedure. 8. Replace the computer access panel. 9. Plug in the computer and turn on power to the computer. 10. Reset the date and time, your passwords, and any special system setups using Computer Setup. 11. Lock any security devices that were disengaged when the computer access panel was removed.
Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer.
A Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers. ● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
B Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented sides of the computer and above the monitor to permit the required airflow.
Shipping preparation Follow these suggestions when preparing to ship the computer: 1. Back up the hard drive files to an external storage device. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. NOTE: The hard drive locks automatically when the system power is turned off. 2. Remove and store all removable media. 3. Turn off the computer and external devices. 4. Disconnect the power cord from the electrical outlet, then from the computer. 5.
Index A access panel removal 6 replacement P power cord connection product ID location 3 7 B battery replacement 17 C computer operating guidelines 23 D digital signage player MP9000 1 E electrostatic discharge, preventing damage 22 F front panel components 2 H hard drive installation 9 removal 9 5 R rear panel components digital signage player 3 removing battery 17 computer access panel 6 hard drive 9 S security cable lock 21 padlock 21 serial number location 3 shipping preparation 24 specifications
