StorageWorks Modular Smart Array 500 System Maintenance and Service Guide
Table Of Contents
- HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Safety Considerations
- System Power Down
- Hard Drive Blank
- Hot-Plug SCSI Hard Drive
- Universal Hot-Plug Tape Drive
- Bezel Blank
- HP StorageWorks Modular Smart Array 500 Controller
- Battery-Backed Cache Module
- Blower
- Hot-Plug Power Supply
- 2-Port and 4-Port Shared Storage Modules
- Interconnect Blank
- Power Button/LED Assembly
- MSA500 System Chassis and Backplane
- Chapter 3: Diagnostic Tools
- Chapter 4: Component Identification
- Front Panel Components
- Enclosure LEDs
- Rear Panel Components
- Power Supply/Blower Assembly LEDs
- 2-Port Shared Storage Module Components
- 2-Port Shared Storage Module LEDs
- 4-Port Shared Storage Module Components
- 4-Port Shared Storage Module LEDs
- Controller Components
- SCSI IDs
- Hot-Plug SCSI Hard Drive LEDs
- Hot-Plug SCSI Hard Drive LED Combinations
- Chapter 5: Specifications
- Index

Diagnostic Tools
3-2 HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide
ROM Upgrades
Each MSA500 controller has a ROM that contains the controller firmware.
The ROM flash tool enables system administrators to efficiently upgrade array controller
ROM images. This tool has the following features:
• Supports Microsoft Windows NT® 4.0, Windows 2000, Novell NetWare (offline only),
and Linux operating systems
• Integrates with other software maintenance, deployment, and operating system tools
• Automatically checks for hardware, firmware, and operating system dependencies, and
installs only the correct ROM upgrades required by each target controller
For firmware procedures, refer to the SmartStart CD.
Array Diagnostics Utility
ADU collects all possible information about the array controllers in the system and generates
a list of detected problems. You can save this data to a file for analysis. In most cases, ADU
provides sufficient information for troubleshooting procedures.
To obtain ADU, download the utility from the HP website:
www.hp.com
Array Configuration Utility
ACU Version 6.0 (or later) is a browser-based utility with the following features:
• Supports online array capacity expansion, logical drive capacity extension, assignment of
online spares, and RAID or stripe size migration
• Suggests the optimum configuration for an unconfigured system
• Provides different operating modes, enabling faster configuration or greater control over
the configuration options
• Remains available any time that the server is on
• Displays on-screen tips for individual steps of a configuration procedure
The minimum display settings for optimum performance are 800 × 600 resolution and 256
colors. The server must have Microsoft Internet Explorer 5.5 (with Service Pack 1) installed
and be running Microsoft Windows 2000, Windows NT 4.0, or Linux. Refer to the
README.TXT file for further information about browser and Linux support.
For more information about ACU Version 6.0 (or later), refer to the HP Array Configuration
Utility User Guide on the Documentation CD.