StorageWorks Modular Smart Array 500 System Maintenance and Service Guide
Table Of Contents
- HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Safety Considerations
- System Power Down
- Hard Drive Blank
- Hot-Plug SCSI Hard Drive
- Universal Hot-Plug Tape Drive
- Bezel Blank
- HP StorageWorks Modular Smart Array 500 Controller
- Battery-Backed Cache Module
- Blower
- Hot-Plug Power Supply
- 2-Port and 4-Port Shared Storage Modules
- Interconnect Blank
- Power Button/LED Assembly
- MSA500 System Chassis and Backplane
- Chapter 3: Diagnostic Tools
- Chapter 4: Component Identification
- Front Panel Components
- Enclosure LEDs
- Rear Panel Components
- Power Supply/Blower Assembly LEDs
- 2-Port Shared Storage Module Components
- 2-Port Shared Storage Module LEDs
- 4-Port Shared Storage Module Components
- 4-Port Shared Storage Module LEDs
- Controller Components
- SCSI IDs
- Hot-Plug SCSI Hard Drive LEDs
- Hot-Plug SCSI Hard Drive LED Combinations
- Chapter 5: Specifications
- Index

HP StorageWorks Modular Smart Array 500 System Maintenance and Service Guide 3-1
3
Diagnostic Tools
Server Utilities
HP utilities provide reporting functions that enable event-focused management and
diagnostics. To install and run these utilities, refer to the server documentation.
• Diagnostics Utility—This utility tests and verifies proper operation of the system
hardware. If problems are found, the utility isolates failure(s) down to the replaceable
part, whenever possible. When an operating system is installed with SmartStart
Version 5.30 or later, the Diagnostics and utilities are installed on a partition of the hard
drive that contains the operating system. (This hard drive may or may not be located in
the storage system.) Always access these utilities when a system configuration error is
detected during POST.
• INSPECT Utility—This utility provides a report detailing system information.
• Insight Manager 7—This Web-based application enables system administrators to
accomplish normal administrative tasks from any remote location, using a Web browser.
Insight Manager 7 provides device management capabilities that consolidate and
integrate management data from HP and third-party devices.
• Insight Management Agents—These agents enable easy manageability of the server
through Insight Manager 7 software and third-party SNMP management platforms.
Management agents monitor key subsystems that are instrumental in making health,
configuration, and performance data available to the agent software. The agents act upon
that data by initiating alarms in the event of faults. The agents also provide updated
management information, such as network interface or subsystem performance statistics,
to the management systems.
• Survey Utility—This utility gathers critical hardware and software information on
servers running Microsoft® Windows® and Novell NetWare operating systems. If a
significant change occurs between data-gathering intervals, the Survey Utility marks the
previous information and overwrites the Survey text files to reflect the latest changes in
the configuration.