HP ProLiant ML330 Generation 3 Server Setup and Installation Guide April 2003 (First Edition) Part Number 322383-001 HP CONFIDENTIAL Writer: Rob Weaver File Name: a-frnt.
© 2003 Hewlett-Packard Development Company, L.P. Microsoft®, MS-DOS®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Intel® is a U.S. registered trademark of Intel Corporation. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Contents About This Guide Audience Assumptions...................................................................................................... ix Important Safety Information ............................................................................................ ix Symbols on Equipment ..................................................................................................... ix Rack Stability .............................................................................................
Contents SCSI Cable Components ...............................................................................................1-14 ATA Cable Components................................................................................................1-15 Chapter 2 Server Operations Powering Up the Server ...................................................................................................2-1 Powering Down the Server ...............................................................................
Contents Installing a Tape Drive or Other Removable Media Device................................... 4-19 Installing a Two-Bay Hot-Plug SCSI Drive Cage .................................................. 4-22 Expansion Boards.......................................................................................................... 4-27 Chapter 5 Server Configuration and Utilities ROM-Based Setup Utility ...............................................................................................
Contents Integrated ATA RAID Management Utility ....................................................................6-7 Management Utility Features ....................................................................................6-7 Using the Management Utility ..................................................................................6-7 Troubleshooting ...............................................................................................................6-8 Drive Connection Tips .......
Contents Appendix C Server Error Messages Appendix D Server Specific Troubleshooting When the Server Does Not Start .................................................................................... D-1 Diagnostic Steps ............................................................................................................. D-4 Problems After Initial Power Up.................................................................................... D-9 System Configuration Reset ............................
Contents Table D-3: Table D-4: Table D-5: Table D-6: Table D-7: Table D-8: Table E-1: Table E-2: viii Is the System Power LED Green?...................................................................... D-6 Is the Internal Health LED Green? .................................................................... D-7 Is the Monitor Displaying Information? ............................................................ D-8 System Cannot Load SmartStart .............................................................
About This Guide This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP ProLiant ML330 Generation 3 server. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: · The leveling jacks are extended to the floor. · The full weight of the rack rests on the leveling jacks. · The stabilizing feet are attached to the rack if it is a single-rack installation. · The racks are coupled together in multiple-rack installations. · Only one component is extended at a time.
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: · HP ProLiant ML330 Generation 3 Server Quick Start poster · HP ProLiant ML330 Generation 3 Intel Xeon Processor Installation Instructions · HP ProLiant ML330 Generation 3 Rack Enabling Kit Installation Instructions · HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions · HP ProLiant ML330 Generation 3 Server Maintenance and Service Guide · Se
About This Guide · Add-on boards or hardware · Third-party hardware or software · Operating system type and revision level HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com. Authorized Reseller For the name of the nearest authorized reseller: · In the United States, call 1-800-345-1518. · In Canada, call 1-800-263-5868. · Elsewhere, see the HP website for locations and telephone numbers.
1 Component Identification Features The HP ProLiant ML330 Generation 3 server provides performance, reliability, and ease of ownership with support for two Intel Xeon processors and up to 4 GB of ECC Registered PC2100 DDR SDRAM memory, all running on a 533-MHz front-side bus. Expansion support includes four 64-bit, 33-MHz PCI expansion slots.
Component Identification Front Panel Components Table 1-1: Front Panel Components Item Description 1 CD-ROM drive eject button 2 Diskette drive eject button 3 Power On/Standby button IMPORTANT: The Power On/Standby button does not remove all power from the system. The Standby mode removes power from most of the electronics and the drives, but portions of the power supply and some internal circuitry remain active. To remove power completely, disconnect all power cords from the server.
Component Identification Front Panel LEDs Table 1-2: Front Panel LEDs Item LED Description Status 1 CD-ROM drive activity On = Drive activity exists. 2 Diskette drive activity Off = No drive activity exists. 3 System power Green = Server is on. Amber = Server is in standby mode. Off = Server is off; power cord is disconnected. 4 Hard drive activity Green or flashing green = Hard drive activity exists. Off = No hard drive activity exists.
Component Identification Table 1-2: Front Panel LEDs continued Item LED Description Status 5 NIC link/activity Green = Network link exists. Flashing green = Network activity exists. Off = No network link exists. 6 Internal health Green = Server is powered up and server health is good. Amber = Server health is degraded; a pre-failure warning exists. Red = Server health is critical; attention is required. Off = Server is off; power cord is disconnected.
Component Identification Media Components Table 1-3: Media Components Item Description Location Dimensions 1 IDE CD-ROM drive Media bay 1 13.34 × 4.06 cm 2 Available removable media bay Media bay 2 (5.25 × 1.60 in) 3 Available removable media bay Media bay 3 4 Available removable media bay Media bay 4 5 Diskette drive Hard drive bay 1 8.90 × 2.54 cm 6 Hard drive bay Hard drive bay 2 (3.5 × 1.
Component Identification Rear Panel Components Table 1-4: Rear Panel Components 1-6 Item Description 1 Power connector 2 Mouse connector 3 Keyboard connector 4 Serial connector (A) 5 Video connector 6 USB connectors 7 RJ-45 connector 8 Parallel connector HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: b-ch1 Component Identification.
Component Identification Rear Panel LEDs Table 1-5: Rear Panel LEDs Item LED Description Status 1 Network activity Flashing green = Network activity exists. Off = No network activity exists. 2 Network link Green = Network link exists. Off = No network link exists. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: b-ch1 Component Identification.
Component Identification System Board Components Table 1-6: System Board Components Item Description Item Description 1 Power supply connectors 12 Remote Insight connector (30-pin) 2 DIMM slot 4 13 System configuration switch 3 DIMM slot 3 14 Expansion slot 4 4 DIMM slot 2 15 Expansion slot 3 5 DIMM slot 1 16 Expansion slot 2 6 Diskette drive connector 17 Expansion slot 1 7 IDE connector (ATAPI devices) 18 Processor fan connector 2 8 ATA/100 RAID primary connector 19 Pro
Component Identification System Configuration Switch CAUTION: Clearing nonvolatile RAM (NVRAM) deletes the system configuration. Refer to Chapter 5, “Server Configuration and Utilities,” for instructions on configuring the server.
Component Identification System ID Switch The system ID switch is reserved for use by authorized service providers only. Do not change the indicated default settings. Jumper Settings SCSI Device Jumper Settings No two SCSI devices connected to the same SCSI controller can have the same SCSI ID. If another SCSI device is connected to the controller, check its SCSI ID before beginning the installation procedure for the additional device. Jumpers located on each device set the SCSI ID.
Component Identification System Board LEDs Table 1-8: System Board LEDs Item LED Description Status 1 System fan failure Amber = The system fan has failed or is not installed. Off = The system fan is functioning. 2 Processor 1 failure Amber = Processor 1 has failed or is not installed. Off = Processor 1 is functioning. 3 Processor fan 1 failure Amber = Processor fan 1 has failed or is not installed. Off = Processor fan 1 is functioning.
Component Identification Table 1-8: System Board LEDs continued Item LED Description Status 6 DIMM 1 failure Amber = The DIMM is failed. 7 DIMM 2 failure Off = The DIMM is functioning. 8 DIMM 3 failure 9 DIMM 4 failure 10 Processor 2 failure Amber = Processor 2 has failed or is missing. Off = Processor 2 is functioning. 11 System overtemperature Amber = The temperature threshold has been exceeded. Off = The temperature is normal.
Component Identification SCSI Controller Components The SCSI controller has a single SCSI connector to support the internal SCSI bus. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: b-ch1 Component Identification.
Component Identification SCSI Cable Components Before performing SCSI cabling procedures, identify the SCSI cable components. The SCSI cable supports up to five SCSI devices and comes with a terminator on the end. One cable is included with SCSI models of the server. 1-14 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: b-ch1 Component Identification.
Component Identification ATA Cable Components Before performing ATA cabling procedures, identify the ATA cable components. The type of ATA cable that ships with the server supports up to two ATA devices. Two cables are included with ATA models of the server. Table 1-9: ATA Cable Components Item Description 1 Device 0 (primary) 2 Device 1 (secondary) HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: b-ch1 Component Identification.
2 Server Operations Powering Up the Server To power up the server, press the Power On/Standby button. Powering Down the Server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. To power down the server: 1.
Server Operations Removing the Front Bezel CAUTION: To prevent equipment damage or data loss, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the front bezel. To remove the front bezel: 1. Power down the server. Refer to “Powering Down the Server” in this chapter. 2. Pull up on the bezel locking latch until it disengages. 3.
Server Operations Removing the Access Panel WARNING: To reduce the risk of injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage. NOTE: The interior of the access panel contains labels with information about the server system board.
Server Operations 3. Remove the access panel: a. Remove the thumbscrew from the front left side of the chassis. b. Slide the access panel forward. c. Pull from the top of the access panel to remove it from the chassis. To replace the access panel, reverse the removal procedure. 2-4 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: c-ch2 Server Operations.
3 Server Setup Optional Installation Services You may choose to have HP install the system. The installation service can be purchased as a Carepack packaged service or as a customized service agreement to meet your specific requirements.
Server Setup Tower Server Optimum Environment When installing a tower model server, select a location that meets the following environmental standards: • A sturdy, level site that includes dedicated and properly grounded (earthed) circuits, air conditioning, and ESD protection • 7.6-cm (3.
Server Setup HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet. CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings.
Server Setup Temperature Requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Server Setup When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: • Balance the server power load between available AC supply branch circuits. • Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating. • Do not use common power outlet strips for this equipment. • Provide a separate electrical circuit for the server.
Server Setup Installing the Rack Server The server offers optional support for HP, Compaq branded, and some third-party rack solutions. To purchase the rack-enabling kit, contact the local authorized reseller or refer to the HP website (www.compaq.com/products/servers/proliantml330/index.html). A selection of racks for the server can be purchased through authorized resellers or the HP website (www.hp.com/products/serverstorage).
Server Setup Identifying the Server Shipping Carton Contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server: • Keyboard • Mouse • Power cord • ProLiant Essentials Foundation Pack, which includes the documentation and software In addition to these supplied items, you may need the following: • Torx T-10 screwdriver • Torx T-15 screwdriver • Phillips No.
Server Setup Server with a Factory-Installed OS To install the server: 1. Be sure that the server location meets the required environmental standards. Refer to “Tower Server Optimum Environment” in this chapter. 2. Connect any peripheral devices to the rear panel connectors. For the location of rear panel connectors, refer to Chapter 1, “Component Identification.
Server Setup Server with an OS Purchased Separately To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website (www.hp.com). If you purchased the operating system separately, HP recommends that you install it with the SmartStart CD. Refer to the ProLiant Essentials Foundation Pack for instructions on using SmartStart.
Server Setup 7. To select the type of operating system and set the date and time, run ROM-Based Setup Utility (RBSU) by pressing the F9 key when prompted during initial boot. For more information on RBSU, refer to Chapter 5, “Server Configuration and Utilities,” or refer to the HP ROM-Based Setup Utility User Guide. 8. Insert the SmartStart CD into the CD-ROM drive and configure the server: — For configuration procedures, refer to “Configuring the Server” in this chapter.
Server Setup 4. With the labeled side up, insert the SmartStart CD into the CD-ROM drive. When the activity LED on the CD-ROM illuminates green, the SmartStart sequence begins. For more information, refer to the SmartStart CD. Registering the Server Register the server by completing the forms included with the server or refer to the HP website (register.hp.com). HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: d-ch3 Server Setup.
4 Hardware Options Installation If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electric components, properly ground the server before beginning any installation procedure.
Hardware Options Installation Processor Option The server supports single- and dual-processor operation. However, if a processor fails, the system automatically boots from the other processor and provides a processor failure message. Observe the following requirements before installing a processor in the server: • Processor socket 1 must always be populated. If the processor is missing from socket 1, the system attempts to boot but displays an error message during POST.
Hardware Options Installation 5. Raise the processor socket lever. 6. Install the processor: a. Place the processor into the socket. b. Lower the processor socket lever. The guide posts and directional key marks on the socket must be aligned with the corresponding slots and marks on the processor. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: e-ch4 Hardware Options Installation.
Hardware Options Installation 7. Align the heatsink assembly so that the processor fan cable can reach the processor fan connector on the system board. 8. Install the heatsink assembly on the processor. 9. Close the retaining clips on both sides of the heatsink to secure the assembly. 10. Connect the processor fan to the processor fan connector on the system board. 11. Install the access panel. Refer to Chapter 2, “Server Operations.” 12. Install the front bezel. Refer to Chapter 2, “Server Operations.
Hardware Options Installation DIMMs The server comes standard with one ECC Registered PC2100 DDR SDRAM DIMM. Additional DIMMs are available to upgrade the memory up to 4 GB. The server has four DIMM sockets located on the system board. When installing DIMMs, observe the following guidelines: • Memory modules must be industry-standard, ECC Registered PC2100 DDR SDRAM DIMM and support CAS Latency 2.5 (CL=2.5). • Do not mix ECC and non-ECC SDRAM DIMMs.
Hardware Options Installation 2. Install the DIMM: a. Open the DIMM slot latches. CAUTION: A DIMM can be installed only one way or damage will result. Be sure to match the key slot on the DIMM with the tab on the DIMM socket. Push the DIMM down into the socket, ensuring that it is fully inserted and properly seated. b. Insert the DIMM into the slot. c. Close the DIMM slot latches. NOTE: The latches may close automatically when the DIMM is properly inserted. 3. Install the access panel.
Hardware Options Installation Storage Devices The server ships standard with four removable media bays. The top 5.25-in bay is occupied by an IDE CD-ROM drive. The remaining three 5.25-in bays are available for removable media devices. You can install three half-height devices, or one full-height device and one half-height device, into these bays. Use the procedures in this section to install storage devices supported by the server.
Hardware Options Installation 3. Remove the bezel blank: a. On the back of the front bezel, press the tabs on each end of the bezel blank toward each other. b. Push the bezel blank through the front bezel. To install a bezel blank, reverse the removal procedure. Removing a Media Bay Drive Tray NOTE: The drive trays in the removable media bays can be used to mount internal 3.5-inch devices. The rails mounted inside the drive trays can be removed and used to mount other devices in the removable media bays.
Hardware Options Installation To remove a media bay drive tray: 1. Complete the “Preparation Procedures” in this chapter. 2. Remove the drive tray: a. Remove the screws that secure the drive tray on each side. b. Gently slide the drive tray out of the chassis. To install a drive tray, reverse the removal procedure. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: e-ch4 Hardware Options Installation.
Hardware Options Installation Installing a Hard Drive into a Hard Drive Bay To install a 3.5-in hard drive into a hard drive bay: 1. Complete the “Preparation Procedures” in this chapter. 2. Disconnect the power and data cables from the back of all devices located in the hard drive compartment. 3. Remove the drive compartment: a. Remove the three shipping screws. b. Press the tabs on each side of the drive compartment. c. Pull the drive compartment out of the chassis. 4.
Hardware Options Installation NOTE: If you have two drives, connect one on each ATA channel. The performance of the array is enhanced with one drive per channel. 5. If applicable, remove all terminating jumpers from third-party SCSI devices (HP SCSI cables are terminated). NOTE: Using a non-LVD (single-ended) SCSI device affects the SCSI bus performance of the server. Any SCSI devices that are Wide-Ultra or older are single-ended. 6. Locate the hard drive screws on the front of the chassis.
Hardware Options Installation 7. Install the hard drive: a. Slide the drive into the drive bay. b. Secure the drive with two screws on each side of the drive compartment. 8. Slide the drive compartment back into the chassis, and then install the three shipping screws removed in step 3. 9. Connect the data and power cables to the back of all devices. For specific cabling information, refer to “Cabling a Hard Drive” in this chapter. 10. Install the access panel and the front bezel.
Hardware Options Installation Installing a Hard Drive into a Removable Media Bay To install a hard drive using a drive tray: 1. Complete the “Preparation Procedures” in this chapter. 2. Configure the device: — For SCSI devices, set the SCSI ID on the drive. You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus. Refer to the documentation provided with the device for instructions on how to set the SCSI ID.
Hardware Options Installation 4. Install the hard drive: a. Set the drive into the drive tray. b. Secure the drive with four screws on the bottom of the drive tray. 4-14 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: e-ch4 Hardware Options Installation.
Hardware Options Installation 5. Install the drive tray: a. Slide the drive tray into the removable media bay. b. Secure the drive tray with a screw on each side. 6. Connect the data and power cables to the back of all devices. For specific cabling information, refer to “Cabling a Hard Drive” in this chapter. 7. Install the access panel and the front bezel.
Hardware Options Installation To cable a SCSI device or hard drive: 1. Complete the hardware installation procedure. 2. Connect the end of the SCSI cable to one of the following: — SCSI connector on the SCSI controller — SCSI connector on an optional array controller IMPORTANT: For more array controller cabling information, refer to the documentation that ships with the option.
Hardware Options Installation 3. Connect the next available SCSI cable connector to the hard drive or SCSI device. 4. Connect the next available power cable connector to the hard drive or SCSI device. ATA Cabling Observe the following guidelines when adding ATA hard drives to the server: • A maximum of two hard drives may be added per channel. The server is equipped with two integrated ATA/100 RAID channels.
Hardware Options Installation 3. Connect the next available ATA cable connector to the hard drive. Use the following cable sequence.
Hardware Options Installation Installing a Tape Drive or Other Removable Media Device To install a tape drive: 1. Complete the “Preparation Procedures” in this chapter. 2. Configure the device: — For SCSI devices, set the SCSI ID on the drive. You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus. Refer to the documentation provided with the device for instructions on how to set the SCSI ID.
Hardware Options Installation 4. Remove the rails from the drive tray: a. Use a Torx T-15 tool to remove the guide screws. b. Remove the rails from a removable media bay blank. 5. Install the rails on the tape drive. 4-20 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: e-ch4 Hardware Options Installation.
Hardware Options Installation 6. Slide the tape drive into the removable media bay. 7. Connect the end of the existing ATA cable to the IDE (ATAPI) connector on the system board. For the IDE connector location, refer to Chapter 1, “Component Identification.” 8. Connect the cable connector labeled Device 1 to the tape drive. 9. Connect the cable connector labeled Device 0 to the CD-ROM drive. 10. Connect the next available power cable connector to the hard drive. 11.
Hardware Options Installation Installing a Two-Bay Hot-Plug SCSI Drive Cage NOTE: For additional information about the two-bay hot-plug SCSI drive cage, refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions. To install the two-bay hot-plug SCSI drive cage: 1. Complete the “Preparation Procedures” in this chapter. 2. Remove the bezel that ships attached to the drive cage: a. Use a Torx T-10 tool to loosen the two screws. b. Remove the screws from the bezel. c.
Hardware Options Installation IMPORTANT: The drive cage can be installed only in the top two bays. 4. Remove the media bay blanks from media bays 2 and 3: a. Remove the screws from the blanks. b. Remove the blanks from the bays. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: e-ch4 Hardware Options Installation.
Hardware Options Installation 5. Remove the CD-ROM from media bay 1: a. Press the release latches on the CD-ROM drive. b. Remove the CD-ROM drive from the media bay. 6. Install the CD-ROM drive in media bay 3. CAUTION: Use care when sliding the CD-ROM drive into the bay. Excess force can damage the system board. 4-24 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: e-ch4 Hardware Options Installation.
Hardware Options Installation IMPORTANT: To install the rails on the drive cage, always use the screws that ship with the two-bay hot-plug SCSI drive cage option kit. IMPORTANT: Install the right-hand rail on the left side of the drive cage, and the left-hand rail on the right side of the drive cage. 7. Install the rails: a. Position the rails and two guide screws in the lower mounting holes on each side of the drive cage. b. Tighten the screws.
Hardware Options Installation IMPORTANT: Always use the SCSI cable that ships with the drive cage option kit. Other available SCSI cables may not support Ultra3 SCSI. 8. Connect the SCSI cable that ships with the optional drive cage to the SCSI connector on the back of the drive cage. 9. Thread the SCSI cable through the media bay. 10. Locate the power cable inside the server and connect it to the power connector on the back of the drive cage. 11. Install the drive cage: a.
Hardware Options Installation 12. Connect the other end of the SCSI cable to the SCSI connector on the SCSI controller or optional array controller. For additional information, refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions. Expansion Boards To install an expansion board: 1. Complete the “Preparation Procedures” in this chapter. 2. From inside the chassis, push the expansion slot cover through the rear of the chassis. 3.
Hardware Options Installation 4. Release the expansion board retainer: a. Loosen the screw. b. Turn the retainer back towards the front of the chassis. 4-28 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: e-ch4 Hardware Options Installation.
Hardware Options Installation 5. Install the expansion board: a. Insert the expansion board into the slot. b. Secure the board with a screw. 6. Connect any cables to the expansion board. 7. For a full-length expansion board, install the expansion board retainer. Reverse the actions in step 4. 8. Install the access panel and front bezel. Refer to Chapter 2, “Server Operations.” To remove an expansion board, reverse the installation procedure.
5 Server Configuration and Utilities ROM-Based Setup Utility RBSU performs a wide range of configuration activities, including the following: • Configuring server devices and installed options • Viewing server information • Selecting the operating system • Selecting the primary boot controller In addition, RBSU includes other features, which are outlined in “Using RBSU” in this chapter.
Server Configuration and Utilities • Cancel selections by pressing the Escape key. • Save selections and changes by pressing the F10 key. Using RBSU NOTE: Most of the features in RBSU are not required in the setup of the server. The options in this utility are designed to assist with specific server configuration issues. RBSU is separated into a series of menu selections designed to configure specific areas of the server.
Server Configuration and Utilities System Options The System Options menu configures the basic input/output (I/O) of the server and sets the operating system. The configuration options include the operating system, the external ports, and the ability to control the diskette drive. The following is a list of selections found on this menu with an explanation of each option: • OS Selection selects the primary operating system for the server.
Server Configuration and Utilities PCI Devices The PCI Devices option displays and modifies the configuration of the PCI devices installed in the server. Information for each slot is displayed and the IRQs can be changed. Multiple PCI devices can share an interrupt. Standard Boot Order (IPL) The Standard Boot Order (IPL) option configures the Initial Program Loader (IPL) device. It controls the search order the server goes through to look for a bootable device.
Server Configuration and Utilities Server Passwords The Server Passwords menu configures the password environment of the server. The available options are as follows: • Set Admin Password sets a password to control access to the administrative features of the server. When this password is set, the administrative features of the server cannot be accessed without the correct password being entered. • Set Power-On Password sets a password to control access to the server during power up.
Server Configuration and Utilities Server Asset Text The Server Asset Text menu customizes the server-specific text, including the following: • Set Server Information Text defines reference information for the server, such as Server Name, Server Asset Tag, Server Primary OS, and Other Text. • Set Administrator Information Text defines reference information for the server administrator, such as Admin Name Text, Admin Phone Number Text, Admin Pager Number Text, and Other Text.
Server Configuration and Utilities • Erase NVRAM/Boot Space Disk enables you to reset the configuration settings to their factory defaults and to erase the boot disk, including the operating system. • Set CPU Corrected is used to indicate that the previously failed processor has been corrected or replaced. • Wake-On LAN enables or disables the WOL feature for all NICs in the server. By default, this setting is Enabled.
Server Configuration and Utilities Auto-Configuration Process The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence that occurs, the system ROM automatically configures the entire system without needing any intervention. During this process, the Option ROM Configuration for Arrays (ORCA) utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.
Server Configuration and Utilities Boot Options After the auto-configuration process completes, or after the server reboots upon exit from RBSU, the POST sequence runs, and then the boot option screen is displayed. This screen is visible for several seconds before the system attempts to boot from a diskette, CD, or hard drive. During this time, the menu on the screen allows you to install an operating system or make changes to the server configuration in RBSU.
Server Configuration and Utilities RBSU Access To access the redundant ROM through RBSU: 1. Access RBSU by pressing the F9 key when prompted at startup. 2. Select ROM Selection in the Advanced Options menu of RBSU. 3. Select one of the ROM banks as the system ROM. 4. Press the Enter key. 5. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. 6. Restart the server. Manual Access To access the redundant ROM manually 1. Power down the server. Refer to Chapter 2, “Server Operations.
Server Configuration and Utilities ROMPaq Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions. This procedure is the same for both system and option ROMPaq utilities. CAUTION: Do not power down during a firmware upgrade.
Server Configuration and Utilities To download the tool and for more information, refer to the HP website (www.compaq.com/support/ files/server/us/webdoc/rom/RemoteROMUser-001.pdf). USB Support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices before the operating system loading through legacy USB support, which is enabled by default in the system ROM.
Server Configuration and Utilities • Create and copy standard server configuration scripts using the Scripting Toolkit and Configuration Replication Utility. • Test server hardware using the new Enterprise Diagnostics LX32 Utility. • Update the latest system or option ROM using the ROM Update Utility. • Install software drivers directly from the CD. With systems that have internet connection, the SmartStart Autorun Menu provides access to the complete list of ProLiant System Software on the website.
Server Configuration and Utilities SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a set of Microsoft MS-DOS®-based utilities that enables you to configure and deploy servers in a customized, predictable, and unattended manner. These utilities provide scripted server and array replication for mass server deployment and duplicate the configuration of a source server onto target systems with minimum user interaction.
Server Configuration and Utilities Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.
Server Configuration and Utilities IMPORTANT: You must install and use Insight Manager 7 to benefit from the Pre-Failure Warranty for processors, hard drives, and memory modules. For additional information, refer to the Management CD in the ProLiant Essentials Foundation Pack. Automatic Server Recovery-2 ASR-2 is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (abnormal end), or panic.
Server Configuration and Utilities To install the Survey Utility, use the Management CD in the HP ProLiant Essentials Foundation Pack or refer to the HP website (www.hp.com/servers/manage). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
6 RAID Configuration and Management Introduction to RAID Overview of RAID Redundant array of independent drives (RAID) is an array of multiple independent hard drives that can be accessed simultaneously, improving I/O (input/output) performance. The host computer recognizes the RAID array as a single storage unit or as multiple logical units. When a drive fails, RAID 1 and RAID 1+0 arrays can prevent data loss by reconstructing missing data from the remaining data drives.
RAID Configuration and Management RAID 1 (Mirror) RAID 1 is a RAID level that involves duplicating all data from one drive to a second drive (mirroring). RAID 1 provides complete data redundancy, but at the cost of doubling the required data storage capacity. You must have a minimum of two hard drives to support RAID 1. RAID 1+0 RAID 1+0 (also known as RAID 10) is a RAID level that provides both striping and mirroring capabilities.
RAID Configuration and Management Integrated ATA RAID Configuration Utility The Integrated ATA RAID Configuration Utility is a standard feature of ATA models of the server. This section details the features of the utility, including how to access and change utility options.
RAID Configuration and Management The setup screen has three menu windows: • Array Information • Physical Drive Information • Help Information Array Information IMPORTANT: You cannot add drives or remove drives from an array that already has been configured, without destroying the data present on the already configured array. The Array Information window of the setup screen displays all the drive arrays configured. Use this window to create, delete, or edit the existing configurations.
RAID Configuration and Management • Auto Configure RAID 0 (F1)—automatically creates and configures a striped array based on the available physical drives installed. • Auto Configure RAID 1 (F2)—automatically creates and configures a mirrored array based on the available physical drives installed. You must have a minimum of two free hard drives in the array. • Auto Configure RAID 1+0 (F3)—automatically creates and configures a RAID 1+0 array based on the available physical drives installed.
RAID Configuration and Management — Build Array—is used to rebuild the array using a spare drive. When Build Array starts, it prompts the user to select the target drive, and then the rebuild starts. This option applies only to RAID 1 and RAID 1+0 arrays. — Initialize Array—is used to clear the configuration information from drives attached to the Integrated ATA RAID controller. • Delete Array (F5)—allows you to delete a currently configured array.
RAID Configuration and Management Integrated ATA RAID Management Utility The Integrated ATA RAID Management Utility is a standard feature of ATA models of the server. This section details the features of the utility, including how to access and change utility options.
RAID Configuration and Management Novell Operating Systems • From the console, type Unload Spy. The system should respond with a message that the module has been unloaded. • To start the utility again, simply type Load Spy. Once again, the system should respond with a message verifying this operation. Linux Operating Systems • From a prompt, type Spy-Stop. • To restart the utility, type Spy-Start.
RAID Configuration and Management Drive Connection Tips • If you have two drives, connect one on each ATA/100 RAID channel. Utilizing both channels enhances array performance. • When attaching new drives to the array, be sure that any pre-existing configuration information has been cleared from the new drive.
RAID Configuration and Management 6-10 • To respond to an unexpected message, such as Drives Missing or Configuration Mismatch, power down the server and check all connections, ATA cables, and power cables. • To respond to a Configuration Mismatch message after adding new drives, press the F8 key to go to the setup and create the array configuration as needed. The message displays because the new drives had been used before and the configuration on the drives was not cleared.
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.
Regulatory Compliance Notices The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows the class (A or B) of the equipment. Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label. Once the class of the device is determined, refer to the following corresponding statement.
Regulatory Compliance Notices Declaration of Conformity for Products Marked with the FCC Logo – United States Only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding the product, contact: Hewlett-Packard Company P. O.
Regulatory Compliance Notices Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Regulatory Compliance Notices Japanese Notice BSMI Notice HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: h-appa Regulatory Compliance Notices.
Regulatory Compliance Notices Laser Devices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.
Regulatory Compliance Notices Laser Product Label The following label or equivalent is located on the surface of the HP supplied laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in the product. Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm +/- 35 nm Divergence Angle 53.5 degrees +/- 0.5 degrees Output Power Less than 0.2 mW or 10,869 W·m-2 sr-1 Polarization Circular 0.
Regulatory Compliance Notices Battery Replacement Notice The computer is provided with an internal lithium battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider. WARNING: The computer contains an internal lithium manganese dioxide, or a vanadium pentoxide, or an alkaline battery pack.
Regulatory Compliance Notices The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 1.00 mm² or 18AWG, and the length of the cord must be between 1.8 m (6 feet) and 3.6 m (12 feet).
B Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
Electrostatic Discharge Grounding Methods Several methods for grounding exist. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
C Server Error Messages For a complete listing of error messages, refer to the Servers Troubleshooting Guide on the Documentation CD. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide HP CONFIDENTIAL Writer: Rob Weaver File Name: j-appc Server Error Messages.
D Server Specific Troubleshooting Use the sections in this appendix to diagnose server startup and installation problems. For information on LEDs, switch settings, and jumpers, refer to Chapter 1, “Component Identification.” For information about general troubleshooting techniques, diagnostic tools, preventative maintenance, and a complete list of error messages, refer to the Servers Troubleshooting Guide on the Documentation CD.
Server Specific Troubleshooting When the server does not start: 1. Be sure that the server and monitor are plugged into a working outlet. 2. Be sure that the power source is working properly: — Check the status using the system power LED. For the location and status of the system power LED, refer to Chapter 1, “Component Identification.” — Be sure that the Power On/Standby button was pressed firmly. For details on what else to check, refer to the Servers Troubleshooting Guide. 3.
Server Specific Troubleshooting c. The monitor displays messages regarding server initialization in the following sequence: Video initialization—The initialization screen is displayed. Processor initialization Memory test Memory initialization Diskette drive SCSI devices (if applicable) ATA devices (if applicable) Option ROM d. The operating system loads to complete the boot process. If the problem persists, continue with the section, “Diagnostic Steps,” in this appendix.
Server Specific Troubleshooting Diagnostic Steps If the server does not power up, or powers up but does not complete POST, answer the questions in Table D-1 to determine appropriate actions based on the symptoms observed. According to the answers you give, you will be directed to the appropriate table, which outlines possible reasons for the problem, options available to assist in diagnosis, possible solutions, and references to other sources of information.
Server Specific Troubleshooting Table D-2: Is the System Power LED Amber? Answer Possible Reasons Possible Solutions No The server is not connected to AC power or no AC power is available. Be sure that the power cord is connected to the power supply. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. Be sure that the power supply is undamaged and is fully seated.
Server Specific Troubleshooting Table D-3: Is the System Power LED Green? Answer Possible Reasons Possible Solutions No Power On/Standby button has not been pressed firmly. Firmly press the Power On/Standby button. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. Be sure that the power supply is undamaged and is fully seated. The system may have experienced a short.
Server Specific Troubleshooting Table D-4: Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it is amber A processor or DIMM is in pre-failure condition. Use amber failure LEDs to identify: • Missing components • Degraded components • Failed components • Improperly installed components Contact the authorized service provider for replacement parts and service. No, it is red A processor, PPM, or fan has failed.
Server Specific Troubleshooting Table D-5: Is the Monitor Displaying Information? Answer Possible Reasons Possible Solutions No The monitor may not have power. Be sure that the monitor power cord is plugged in and that the monitor power switch has been pressed. Video may not be connected properly. Switches may not be correctly set on the system board. Nonvolatile RAM (NVRAM) may be corrupted. The system ROM and redundant ROM may be corrupted. The system board may need to be replaced.
Server Specific Troubleshooting Problems After Initial Power Up After the server has passed POST, you may still encounter errors, such as an inability to load the operating system. NOTE: If the server is rebooting repeatedly, be sure that the server is not restarting due to an Automatic Server Recovery-2 (ASR-2) power-up caused by another problem. Check Insight Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more information.
Server Specific Troubleshooting Table D-6: System Cannot Load SmartStart continued Possible Cause Possible Solution The CD-ROM drive is not installed properly. 1. Power down the server. The CD-ROM drive cable is not connected properly. 2. Be sure the CD-ROM drive is installed properly. 3. Be sure the CD-ROM is cabled to the back of the CD-ROM drive and the system board. For connection information, refer to the HP ProLiant ML330 Generation 3 Server Maintenance and Service Guide.
Server Specific Troubleshooting Table D-7: SmartStart Fails During Installation Possible Cause Possible Solution An operating system has not been selected. 1. Press the F9 key to run RBSU. 2. Select the primary operating system. An error occurs during installation. Follow the error information provided. If necessary, clear NVRAM in RBSU and reinstall the operating system. The CMOS is not cleared. Clear NVRAM in RBSU and reinstall the operating system.
Server Specific Troubleshooting Table D-8: Server Cannot Load the Operating System continued Possible Cause Possible Solution The primary hard drive controller installation is incorrect. Run RBSU by pressing the F9 key and correct this problem. The hard drive controller order is incorrect. Problem was encountered with the hardware you have added to the system. Refer to the documentation provided with the hardware.
Server Specific Troubleshooting 5. Power up the server. Refer to Chapter 2, “Server Operations.” All configuration settings are now erased and all server operations halt. 6. When prompted during POST, power down the server. 7. Reset the position 6 switch to the default Off position. 8. Power up the server. 9. Reset all system configuration settings by pressing the F9 key (or the F8 key if you are using an ATA model) to run RBSU.
Server Specific Troubleshooting Other Information Resources For additional troubleshooting information, refer to the HP ProLiant ML330 Generation 3 Server Maintenance and Service Guide and the Servers Troubleshooting Guide on the Documentation CD. For information on warranties and service and support upgrades (Carepack services), refer to the HP website (www.hp.com/support).
E Server Specifications Server Specifications Table E-1: Server Specifications Specification Value Dimensions Height 42.0 cm (16.5 in) Depth 48.5 cm (19.1 in) Width 19.1 cm (7.5 in) Approximate weight (depending on options) 18.18 kg (40 lbs) Input specifications Rated input voltage 100 VAC to 199 VAC (U.S.
Server Specifications Environmental Specifications Table E-2: Environmental Specifications Specification Value Temperature range* Operating 50°F to 95°F (10°C to 35°C) Shipping -40°F to 158°F (-40°C to 70°C) Maximum wet bulb temperature 82.4°F (28°C) Relative humidity (noncondensing) Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. There is an altitude derating of 1°C per 300 m to 3,000 m (1.8°F per 1,000 ft to 10,000 ft).
F Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. When replacing a battery, use a CR2032 3V lithium coin cell battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.
Battery Replacement 4. Locate the battery on the system board. Refer to Chapter 1, “Component Identification.” NOTE: If you have expansion boards installed, it may be necessary to remove them to gain access to the battery. Refer to Chapter 4, “Hardware Options Installation.” 5. Remove the battery: a. Press outward on the latch at the top of the battery holder to release the battery. b. Lift the battery away from the holder. To replace the component, reverse the removal procedure.
Index A AC power LEDs 1-12 access panel, removing and replacing 2-3 accumulators A-8 administrator information text, setting 5-6 administrator password 5-5 alkaline battery warning A-8 ASR (Automatic Server Recovery) 5-4, 5-16 ATA cable components 1-15 ATA devices configuring 4-10 ID, setting 1-10 jumper settings 1-10 ATA/100 RAID connectors 1-8 authorized reseller xiii auto-configuration process 5-8 Autorun Menu 5-13 B battery disposal A-8 location 1-8 recycling or disposal A-8 removing F-1 replacing A-8
Index SCSI controller 1-13 system board 1-8 configuring the server 3-10 connectors rear panel 1-6 system board 1-8 controllers, boot order 5-4 cord See power cord current, rating A-9 E D date and time battery replacement F-1 setting 5-4 declaration of conformity A-3 default switch settings 1-9 devices connection tips 6-9 jumper settings 1-10 power-up sequence D-2 diagnosing problems See troubleshooting diagnostic tools 5-13 diagnostics utility 5-14 dimensions, server E-1 DIMM failure LEDs 1-12 DIMM slots
Index H hard drive bays 1-5 hard drives cabling, ATA 4-17 cabling, SCSI 4-15 configuring 4-10, 4-13 installing into a hard drive bay 4-10 installing into a removable media bay 4-13 LEDs 1-3 hardware options, installing 4-1 heel straps B-2 HP address A-3 telephone number A-3 website xiii humidity, specifications E-2 I IDE connector 1-8 IDE devices, configuring 4-13 IML (Integrated Management Log) 5-17 Initial Program Loader See IPL Insight Manager 7 5-15 installation services 3-1 SmartStart 5-13 installing
Index mouse compliance statement A-9 mouse connector 1-6 N network server mode 5-5 NIC LEDs 1-4, 1-7 notices battery A-8 BSMI A-5 Canadian A-4 European Union A-4 Japanese A-5 O Online ROM Flash Component Utility 5-11 operating systems selecting 5-3 troubleshooting D-11 ORCA (Option ROM Configuration for Arrays) auto-configuration process 5-8 overview 5-15 overtemperature LEDs 1-12 P parallel connector 1-6 passwords administrator 5-5 power-on 5-5 setting 5-5 PCI devices 5-4 port settings 5-3 POST (Power-
Index RAID (redundant array of independent drives) disk mirroring 6-2 disk striping 6-1 drive connection tips 6-9 drive failure 6-2 spare 6-2 troubleshooting 6-9 RBSU (ROM-Based Setup Utility) accessing 5-1 ASR menu 5-4 Boot Controller Order menu 5-4 configuring the server 3-10 Date and Time menu 5-4 IPL Device Boot Order menu 5-4 keys 5-1 menus 5-2 navigating 5-1 overview 5-1 PCI Devices menu 5-4 saving 5-2 Server Asset Text menu 5-6 Server Passwords menu 5-5 System Options menu 5-3 rear panel components
Index SmartStart configuring the server 3-10 installing 5-13 overview 5-12 troubleshooting D-9, D-11 SmartStart Autorun Menu 5-13 SmartStart Scripting Toolkit 5-14 storage capacity 1-1 storage devices, installing 4-7 stripe size 6-5 striping, RAID configurations 6-1 support packs 5-13 Survey Utility 5-16 switch settings 1-9 symbols in text xi system board components 1-8 LEDs 1-11 system configuration switch location 1-8 settings 1-9 system configuration, resetting D-12 system fan connector 1-8 system ID sw
