Recovering Windows Server 2003 on HP Integrity servers

Table 1-1 Windows Recovery Features (continued)
Must be run by a local administrator
under the guidance of an HP Support
Engineer.
An advanced support tool designed
by HP support to troubleshoot system
problems when all other recovery
options fail.
“ResQme” (page 22)
Included with all factory-installed HP
Integrity servers.
The HP Reinstallation DVD contains
an image of the OS, along with HP
software such as drivers,
management applications, and
system utilities. Boot from this DVD
and select the Reinstallation option
to restore the system to factory
condition. This option copies the OS
image to the drive—overwriting all
existing data—and installs HP drivers
and utilities, and edits the registry
entries.
Reinstallation
Frequently Asked Questions
Automatic System Recovery (ASR)
Question: Is Automatic System Recovery (ASR) supported by Windows on Integrity servers?
Answer: Yes. With Windows Server 2003 Enterprise Edition with SP1 for Itanium-based systems
(slipstream).
To run on Integrity servers, ASR requires the Microsoft Windows Server 2003 with SP1
“slipstream” CD, a USB diskette drive, and either a tape drive or a hard drive as the backup
destination. Any compatible storage medium of sufficient size can serve as a backup destination,
but HP has not tested all these configurations and cannot recommend other devices at this time.
For detailed instructions, see “Automatic System Recovery (ASR)” (page 19).
Previously, ASR was not supported by Windows on Integrity servers because Windows Server
2003 for Itanium-based systems supported IDE/ATA diskette drives but not USB diskette drives,
whereas HP Integrity servers supported USB drives but not IDE/ATA drives. HP and Microsoft
introduced support for USB diskette drives to the OS in SP1. With the release of SP1 as slipstream
media (in which SP1 is integrated into the core OS), Windows on Integrity supports USB diskette
drives and, as a result, the ASR feature. HP has tested ASR on Windows Server 2003 with SP1
on Integrity servers equipped with a USB floppy drive, a tape drive, or a hard disk as backup
destinations.
Recovery Console
Question: Is Recovery Console supported by Windows on Integrity servers?
Answer: Yes. To run on Integrity severs, Recovery Console requires the use of either the Microsoft
Windows Server 2003 OS Release-to-Manufacturing (RTM) CD or the HP Reinstallation DVD.
For detailed instructions, see “Recovery Console” (page 16).
Remote Installation Service
Question: Is Remote Installation Service (RIS) supported by Windows on Integrity servers?
Answer: Yes. With Windows Server 2003 Enterprise Edition for Itanium-based systems.
To run on Integrity severs, RIS requires a Pre-boot eXecution Environment (PXE)-capable network
adapter installed in the server. In addition, you must have Domain Name Service (DNS), Dynamic
Host Configuration Protocol (DHCP), and Active Directory Service (ADS) available on the
network.
For instructions, see the Microsoft KB article 325862, “How To Use Remote Installation Service
to Install Windows Server 2003 on Remote Computers” at
http://support.microsoft.com/kb/325862/en-us and the HP Installation Guide at
http://docs.hp.com/en/windows.html.
12 Recovery Options for HP Integrity Servers Running Windows Server 2003