PMP User Guide v5.5
About this guide 6
About this guide
This user guide provides step-by-step instructions for installing and using HP ProLiant Essentials Performance
Management Pack.
Where to go for additional help
For additional information about HP ProLiant Essentials Performance Management Pack, refer to:
• http://www.hp.com/products/pmp
• HP ProLiant Essentials Performance Management Pack What’s New
• HP ProLiant Essentials Performance Management Pack License Information
• HP ProLiant Essentials Performance Management Pack Support Matrix
• HP ProLiant Essentials Performance Management Pack Setup and Installation Guide
• HP ProLiant Essentials Performance Management Pack Reference Matrix
For additional information about HP Systems Insight Manager, refer to:
• http://www.hp.com/go/hpsim
• HP Systems Insight Manager Installation and Configuration Guide for MS Windows
• HP Systems Insight Manager Installation and Configuration Guide for Linux
• HP Systems Insight Manager Installation and Configuration Guide for HP-UX
• HP Systems Insight Manager Help Guide
HP Services and Technical Support
HP Performance Management Pack is offered exclusively as a part of Insight Control Environment and Insight Control
Environment for BladeSystem. Starting in July 2007, Insight Control Environment suites will include one year of 24 x 7
HP Software Technical Support and Update Service.
This service provides access to HP technical resources to help you resolve software implementation or operational
issues. This service also provides access to software updates and reference manuals either in electronic format or on
physical media as they are made available from HP.
With this service, Insight Control Environment and Insight Control Environment for BladeSystem customers will benefit
from expedited problem resolution and proactive notification and delivery of Insight Control Management software
updates.
To activate your HP Software Technical Support and Update Service for Insight Control and Insight Control
Environment for BladeSystem, you must register your software purchase through the HP website at
http://www.hp.com/go/ice.
Failure to register your service will jeopardize service fulfillment.
Your Service Agreement Identifier (SAID) will be delivered to you after registration. After you have received your
SAID, you can go to the software update manager (SUM) web page to view your contract online and elect electronic
delivery (in addition to standard media-based updates). For more information about this service, see
http://www.hp.com/services/insight
.
In addition to the new Software Technical Support and Update Service, HP also offers a number of additional
software support services, many of which are provided to our customers at no additional charge.
• Warranty—HP will replace defective delivery media for a period of 90 days from the date of purchase. This
warranty applies to all Insight Control Management, HP Systems Insight Manager, and ProLiant Essentials
products.
• Startup technical software support—Phone support is available to help you with basic installation, set-up, and
usage questions. This support is provided by the knowledgeable HP Insight Control Management and Systems
Insight Manager specialists’ team and is available for no additional charge up to 90 days from the date of
purchase of your server. For support in the U.S., call 1-800-HP-INVENT (1-800-474-6836). (When prompted,
say “Insight Manager, P2P, and SMP.”) HP Worldwide support numbers for HP SIM, P2P, and SMP are
available at http://www.hp.com/country/us/en/wwcontact.html
.
• Join the discussion (http://forums.itrc.hp.com
)—The HP Support Forum is a community-based, user-supported
tool for HP customers to participate in discussions among customers about HP products. For discussions related
to Insight Control and ProLiant Essentials software, click Management software and system tools.