PMP Setup and Installation Guide v5.5
About this guide 5
About this guide
This setup and installation guide can be used for step-by-step instructions when installing and using HP ProLiant
Essentials Performance Management Pack.
Where to go for additional help
For more information about HP ProLiant Essentials Performance Management Pack, refer to:
• http://www.hp.com/products/pmp
• HP ProLiant Essentials Performance Management Pack What’s New
• HP ProLiant Essentials Performance Management Pack License Information
• HP ProLiant Essentials Performance Management Pack Support Matrix
• HP ProLiant Essentials Performance Management Pack User Guide
• HP ProLiant Essentials Performance Management Pack Reference Matrix
• HP ProLiant Essentials Performance Management Pack 4.5 Release Notes
For more information about HP Systems Insight Manager (HP SIM), refer to:
• http://www.hp.com/go/hpsim
• HP Systems Insight Manager Installation and User Guide
• HP Systems Insight Manager Help Guide
Be sure to have the following information available before you call Technical Support:
• Technical support registration number (if applicable)
• Product-specific information, such as the serial number and software version number
• Applicable error messages
• Name and revision level of third-party software
• Licensing information, including the license expiration date, if applicable, nodes, and software
maintenance end date
Website
Information about this product and the latest updates are available at http://www.hp.com/products/pmp.
HP Services and Technical Support
HP Performance Management Pack is offered exclusively as a part of Insight Control Environment and Insight
Control Environment for BladeSystem. Starting in July 2007, Insight Control Environment suites will include one
year of 24 x 7 HP Software Technical Support and Update Service.
This service provides access to HP technical resources to help you resolve software implementation or operational
issues. This service also provides access to software updates and reference manuals either in electronic format or
on physical media as they are made available from HP.
With this service, Insight Control Environment and Insight Control Environment for BladeSystem customers will
benefit from expedited problem resolution and proactive notification and delivery of Insight Control Management
software updates.
To activate your HP Software Technical Support and Update Service for Insight Control and Insight Control
Environment for BladeSystem, you must register your software purchase through the HP website at
http://www.hp.com/go/ice.
Failure to register your service will jeopardize service fulfillment.
Your Service Agreement Identifier (SAID) will be delivered to you after registration. After you have received your
SAID, you can go to the software update manager (SUM) web page to view your contract online and elect
electronic delivery (in addition to standard media-based updates). For more information about this service, see
http://www.hp.com/services/insight
.
In addition to the new Software Technical Support and Update Service, HP also offers a number of additional
software support services, many of which are provided to our customers at no additional charge.