Microsoft Operations Manager Integration Pack Guide (2007), v5.5

The Product Knowledge tab indicates suggested resolutions to the alert. To view full knowledge
information, click View additional knowledge from the Alert Details pane. Read the Product Knowledge
and take action as described in the Resolutions section. If necessary, launch the Console Tasks defined
in the Product Knowledge.
You can use the information in the alert to implement a rapid response and maintain system availability.
For additional system data, you can view the HP System Management Homepage on the individual
server or use HP SIM to manage multiple systems. Use the tasks provided with the Product Knowledge.
See Tasks for more information on launching these tasks within Operations Manager 2007.
Using the software 51