HP Integrity Servers with Microsoft Windows Server 2003 Release Notes v6.2
inventory because the software component “HP MP Serial Driver” is being
offered as an update. These models do not support this software component.
This problem occurs because the hpmpser.sys file is on these systems when
they are shipped from HP pre-installed with Windows Server 2003.
Servers Superdome, rx8640, rx7640, rx6600, rx3600, rx2660, HP Integrity BL860c Server
Blade, HP Integrity BL870c Server Blade
Workaround
Remove the c:\windows\system32\drivers\hpmpser.sysfile on these
systems.
Baseboard Management Controller IPMI device driver not displayed in VCA
Issue When using the Version Control Agent (VCA) to upgrade to the CD 6.2 Support
Pack on a server running Windows Server 2003 and with SSM 5.5 installed,
VCA does not provide the latest version of the Baseboard Management
Controller (BMC) IPMI device driver as an option to upgrade, even if the VCA
is configured to download the CD 6.2 Integrity Support Pack from VCRM.
Servers All Integrity
Workaround Either upgrade the entire Support Pack through VCA or upgrade the "HP
Integrity Insight Management Agents for Windows Server 2003/2008 on
Itanium-based systems " to the latest version; the BMC driver is upgraded
automatically
VCRM unsupported components
Issue VCRM does not support the following components:
• HP Integrity Gigabit NC370 Series driver for Windows Server 2003 on
Itanium-based systems
• Win/Linux 133MHz 10 GbE SR Fiber Adapter Driver
• HP Integrity Gigabit Ethernet Dual-Port NIC Driver
• OpenSSH Services for HP Systems Insight Manager
• HP StorageWorks Fibre Channel Adapter Kit for the QLAxxxx STORPort
Driver for Windows Server 2003 on Itanium-based systems
• HP StorageWorks FC-HBA Configuration Utilities by QLogic for Windows
Server 2003 Itanium-based systems.
Servers All Integrity
Workaround There is no workaround at this time.
VCRM fails to start
Issue VCRM fails to start if SMH is uninstalled, the system rebooted, and then SMH
is reinstalled. This problem occurs only when the system is rebooted between
the SMH install and reinstall.
Servers All Integrity
Workaround Reinstall VCRM after reinstalling SMH.
VCRM updates wrong support pack
Issue VCRM uploads the English Support Pack instead of the Japanese Support Pack
when used on a Japanese operating system.
Servers All Integrity
Workaround Before uploading the Support Pack on a Japanese operating system, change the
browser's language setting to enor en-us, upload the Japanese Support Pack,
and then switch the browser's language setting back to Japanese.
Troubleshooting Common Issues 33