HP Integrity Servers with Microsoft Windows Server 2003 Release Notes v6.2
Event log entry caused by timeout condition
Issue When running Microsoft Windows Server 2003 on an HP Integrity server with
an embedded U320 SCSI controller as the external disk drive controller,
intermittent Event ID 117 entries might be generated in the Windows Event
Log after rebooting.
Servers All Integrity
Workaround Ignore these events. They represent a timeout condition that does not cause any
system problems or data loss.
Smart Array
640x/530x generates errors in system event log
Issue Under extremely heavy I/O conditions the Smart Array 640x/530x driver
(cpqcissm) might generate Event ID 9 errors in the system event log.
Servers All Integrity
Workaround Ignore these events, as they do not cause any problems or loss of data. There is
no fix at this time.
6402 as internal disk drive controller generates errors
Issue When running the Smart Array 6402 as the internal disk drive controller,
intermittent Event ID 9 and Event ID 117 entries might be generated in the
Windows Event Log after a reboot.
Servers All Integrity
Workaround Ignore these events, as they do not cause any problems or loss of data. There is
no fix at this time.
StorageWorks 43xx enclosures might cause errors
Issue
StorageWorks 43xx enclosures in a dual bus configuration with an Ultra3 Dual
Bus I/O Module and a single power supply might report errors and fail the
logical volumes when attached to Smart Array Controllers. Port A of the
StorageWorks 44xx enclosure might intermittently report that all drives installed
in the lower bays (Port A, bays 1-7) have been hot-plug replaced even though
the drives were not replaced.
As a result, the array controller can fail the logical volumes, causing the data
to become inaccessible. If the operating system is running from those drives,
the server might hang or display a blue screen. When the server is rebooted,
the drives appear to be working properly; however, some data might be
inaccessible. A Power-On Self-Test (POST) error message is not displayed. The
problem occurs regardless of the position of the power supply or fans in the
enclosure. This affects any StorageWorks Enclosure Model 4314R, Model 4314T,
or Model 4354R in a dual bus configuration with an Ultra3 Dual Bus I/O Module
and a single power supply, attached to either Smart Array 5302 or Smart Array
5304 Controller.
Servers All Integrity
Workaround Operate the StorageWorks enclosures with a minimum of two power supplies.
Configuration utility might be inaccessible
Issue
The Smart-Array Option ROM Configuration for Arrays Utility menu of the
Smart Array controller in the root cell I/O chassis (core I/O chassis) might not
be accessed when the F8 key is pressed on the USB keyboard during system
Troubleshooting Common Issues 29